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Customer Success Manager II

VirtualVocations
Alpharetta, Georgia, United States
Full-time

A company is looking for a Customer Success Manager II.Key ResponsibilitiesDrive value-based client relationships and monitor client health scoresConduct annual or quarterly business reviews and act as the 'voice of the customer' in internal meetingsUtilize technology to document and support the client lifecycle while collaborating with sales on retention and expansion opportunitiesRequired Qualifications5+ years of experience in Customer Success, Account Management, Sales, or Compensation roles with revenue quota responsibilityBachelor's degree preferred but not requiredSolid understanding of relational databases, compensation data, and market-pricing systemsStrong business acumen to assist large, global organizationsExperience with PayScale product knowledge or related systems, Salesforce, and Gainsight

6 days ago
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