IT Service Desk Technician
A company is looking for an IT Service Desk Technician.Key Responsibilities : Provide prompt and professional responses to usersServe as the initial point of contact for troubleshooting hardware / software issuesAccurately document user information and troubleshooting steps in the ticketing systemRequired Qualifications : High school diploma with 1+ year experienceU.
S. CitizenAbility to obtain and maintain a public trust security clearanceOverall understanding of Help Desk operations and technical phasesWindows technical skills
Service Desk & Desktop Support Specialist II (IT)
Operate Helpdesk, handle trouble tickets and work independently to provide timely resolution to problems in accordance with service level agreements; collaborate with other IT staff members to ensure superior support is provided. Service Desk & Desktop Support Specialist II (IT). The individual must...
IT Service Desk Lead Agent
Key Responsibilities:Act as Subject Matter Expert for assigned Service Desk clientsCoach team of agents through customer requests while providing expert level customer serviceMonitor team delivery, field agent process questions, and document new processes to ensure quality client deliveryRequired Qu...
Junior IT Service Technician
Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. Responsibilities: The employee provides support for all onsite IT activities. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how...
Service Desk Technician
A company is looking for a Service Desk Technician in Boston, Massachusetts. ...
Senior IT Service Desk Analyst - Biotech
Join our team as an IT Service Desk Technician supporting a leading biotech firm through Insight Global. Former Biotech IT experience is a requirement and familiarity with HIPAA compliance is necessary. The ideal candidate will have strong communication skills, a customer-focused approach, and a bac...
Service Desk Support Analyst
This is a full time salaried plus benefits position with Highstreet IT, onsite at our offices in Islandia, NY. The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Familiar with IT Service Management con...
IT Service Desk Technician II
The IT Service Desk Technician I is the first point of contact for customers seeking technical assistance. Receive, prioritize, and respond to Service Desk requests by established service-level agreements (SLAs). Ensure risks associated with changes to critical assets are considered and adequately m...
IT Service Desk Specialist $25 per hour
Work experience required: Basic familiarity With MS Windows PC; Ability to lift typical PC items-approximately 30 lbs; Demonstrates problem solving skills, resourceful and adaptable technical resource with a flexible schedule. Other requirements: Effective verbal and written communication skills to ...
Analyst, Service Desk (IT Asset Manager)
Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) ins...
IT Service Desk Analyst
Provide IT Service Desk (ITSD) and desk side support to all users. Searching for a junior-to-mid level Service Desk Analyst with 2-5+ years working for a medium-to-large enterprise to work Sunday-Thursday 6am-3pm. Working in a hybrid IT Call Center / Deskside Support team provisioning technologies t...