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Director of Client Operations

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Director, Client Operations to lead operational initiatives and process improvements for customer-facing teams.

Key ResponsibilitiesDevelop and implement efficient internal processes for the Client Management teamIdentify opportunities to streamline go-to-market operations in partnership with the Commercial Strategy teamEstablish and manage key performance indicators for client operations and monitor performance metricsRequired Qualifications5+ years in a consulting, commercial, or revenue operations roleRelevant enterprise software or healthcare experienceExpert level proficiency with SalesforceAbility to work effectively with cross-functional senior leadershipSelf-motivated with a demonstrated ability to drive operational efficiency

2 days ago
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