A company is looking for a Manager, Product Support to oversee support processes and enhance user experience in technology applications.
Key ResponsibilitiesLead a functional team to build a collaborative team culture and manage day-to-day support operationsDevelop and implement strategic initiatives utilizing Generative AI to optimize workflows and drive innovationEnsure seamless integration with engineering and vendor partners, managing application onboarding and rationalization planningRequired Qualifications3+ years of management experience and business line expertise2-3 years of product or application support experienceKnowledge of systems architecture and functionalitiesExperience with service tooling platforms like Service Cloud or ZendeskFamiliarity with Azure DevOps, Jira, or Salesforce preferred
Product Support Manager
A company is looking for a Manager, Product Support to oversee support processes and enhance user experience in technology applications. ...
Buy Side Decision Support Product Manager and Product Strategy - 1690721
Our buy-side firm in Downtown NYC is seeking a Portfolio Management Support Analyst with a strong skill set in Python, SQL, and an understanding of Collateralized Loan Obligations (CLO) and structured products. Job Title: Portfolio Management Support Analyst. The successful candidate will play a piv...
Manager of Product Support
A company is looking for a Manager of Product Support to oversee the Product Support team and ensure top-tier customer service. ...
Senior Manager - IT Product Support
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Business Analyst (Mortgage Loan Origination) - Senior Consultant, Banking & Financial Services Consulting
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