A company is looking for a Manager, Product Support to oversee support processes and enhance user experience in technology applications.
Key ResponsibilitiesLead a functional team to build a collaborative team culture and manage day-to-day support operationsDevelop and implement strategic initiatives utilizing Generative AI to optimize workflows and drive innovationEnsure seamless integration with engineering and vendor partners, managing application onboarding and rationalization planningRequired Qualifications3+ years of management experience and business line expertise2-3 years of product or application support experienceKnowledge of systems architecture and functionalitiesExperience with service tooling platforms like Service Cloud or ZendeskFamiliarity with Azure DevOps, Jira, or Salesforce preferred
Product Support Manager
A company is looking for a Product Support Manager to oversee and enhance their product support process. ...
Buy Side Decision Support Product Manager and Product Strategy - 1690721
Our buy-side firm in Downtown NYC is seeking a Portfolio Management Support Analyst with a strong skill set in Python, SQL, and an understanding of Collateralized Loan Obligations (CLO) and structured products. Job Title: Portfolio Management Support Analyst. The successful candidate will play a piv...
Manager of Product Support
A company is looking for a Manager of Product Support to oversee the Product Support team and ensure top-tier customer service. ...
Senior Manager - IT Product Support
We are seeking a highly experienced and motivated Senior Manager - IT Product Support to lead our team in providing exceptional technical support and assistance for Oracle Financials. As a Senior Manager, you will be responsible for overseeing the day-to-day operations of the IT Product Support team...
Strategic Program Manager, Product Support
We are looking for a Strategic Program Manager to orchestrate the rhythm of the Product Support organization and help us operate with clarity and agility. Experience as a program manager within a product support organization. Figma helps entire product teams , design and build better products — from...
Sr Product Manager - Gen/AI Training, Support & Migration
This role collaborates tightly with content teams to analyze opportunities for AI application, guides the creation of effective prompts, and supports content creators as they transition into an AI-centric workflow. The role also focuses on promoting the use of GenAI and automation tools, within the ...
Manager, Product Support (Weekend Shift)
As a member of our Product Support Team, you will have the exciting opportunity to be our first dedicated weekend support manager. Develop strong partnerships with Product Support Learning and Performance to ensure our team is supported, ready, and knowledgeable for upcoming feature and product laun...
Senior Product Manager: Product Front Line Unit (FLU) Process Support
Critical support partner in the Product organization, providing subject matter expertise focused on process design, delivery, controls and risk mitigation. The Product Manager role is responsible for Single Process Inventory (SPI) as a team lead and partners with the Front-Line Unit (FLU), Business ...
Senior Manager, Product Management
Develop marketing strategy, analyze internal and external environment, market and product level trends, customer behavior to product forecast for commercial products; Provide input to supply chain for sales planning and lead product growth with sales team to drive business and achieve revenue, profi...
Senior Manager, Technical Program Management, Bank Tech - Capital One
Center 1 (19052), United States of America, McLean, VirginiaSenior Manager, Technical Program Management, Bank TechAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we’re changing banking for g...