A company is looking for a Contact Center Operations Manager to support its growing business operations.Key ResponsibilitiesOversee daily operational processes and performance metrics for the contact centerManage Workforce Team processes including forecasting and schedulingDrive continuous improvement by fostering a data-focused approach to contact center processesRequired QualificationsBachelor's degree in business, data analytics, marketing, psychology, or a related field3-5 years of experience in a Contact Center Operations Manager or similar leadership roleProficiency in call center software and CRM systemsStrong proficiency in Microsoft Office Suite and Google WorkspaceKnowledge of industry regulations and compliance standards related to call center operations
Contact Center Manager
A company is looking for a Manager, Contact Center - REMOTE. ...
Cloud Contact Center Management Consulting Senior Manager
Experience in Conduct contact center capability assessment, create benchmark across contact standard standards KPIs, design the contact center of the future, craft solution blueprint, and articulate business case for transforming to a cloud based WFM solution. Minimum of 10 years of experience in de...
Contact Center Operations Analyst
A company is looking for a Contact Center Operations Analyst II to analyze and improve contact center operational processes. ...
Distribution Center Operations Manager
The Distribution Center Operations Manager monitors and effectively oversees and supervises the daily routines and specific tasks of assigned shifts and employees which may include a focus area of either transportation and/or warehouse management. In addition the DC Ops Manager partners with the Dis...
Contact Center Customer Experience Manager
A company is looking for a Contact Center Customer Experience Manager to oversee customer relationship management and lead a team of customer support supervisors and specialists. ...
Call Center Manager
A company is looking for a Manager, Call Center to oversee customer service operations and ensure high levels of customer satisfaction. ...
Account Manager - Portland, OR - Specialty Dermatology - Sun Pharmaceutical Industries, Inc.
JOB TITLE: Account Manager, Specialty Dermatology OBJECTIVES: The Sun Dermatology Account Manager is responsible for promoting Sun’s Photodynamic Therapy product(s) and Cutaneous Oncology product, optimizing the business opportunities in targeted physician offices, key clinics and hospital accounts...
Restaurant General Manager
RESTAURANT GENERAL MANAGER . Attends meetings as scheduled by District Manager for the purpose of planning, training and reviewing. ...
Director of Nursing Services - RN
Develop methods for coordination of nursing services with other resident services to ensure the continuity of the resident’s total regimen of care. Director of Nursing Services (RN):. Avamere understands the importance of affordable and accessible healthcare for our team members and is very ex...
Asset Risk Program Manager, Portland, OR or Salt Lake City UT #112340
Asset Risk Program Manager, Portland, OR or Salt Lake City UT #112340. The Asset Risk Program Mgr is responsible for coordinating the development of an integrated risk strategy aligning programmatic efforts covering wildfire risk, reliability, and resilience within a common framework. As the operati...