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Diesel Service Technician

Serra Ford Farmington Hills
Farmington Hills, MI, US
Full-time

Job Summary

Serra Ford Farmington Hills is seeking Diesel Service Technicians who are able to help us ensure the highest quality repair and maintenance services for our customers.

The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment.

Successful candidates should be motivated and enthusiastic about learning.

Benefits

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Discounts on products and services
  • Paid Training

Responsibilities

Provide technical service to vehicles and equipment

Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures

Follow checklists ensuring all critical parts are examined

Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed

Test-drive vehicles to ensure that they run smoothly

Tag all warranty parts and returns to warranty clerk

Attend training classes and keep tabs on factory technical bulletins

Develop and maintain positive relationships with customers to increase overall customer happiness

Properly complete the service and / or repairs assigned by supervisor

Complete all work according to the applicable safety requirements and published procedures

Participate in, and utilize to the best of one’s abilities, technical training as assigned by management

Maintain your designated workspace in an organized and clean manner

Ensure guest vehicles are returned as clean as they were prior to being serviced

Show the utmost courtesy to all guests, visitors, and dealership personnel

Make every effort to achieve the production objectives set by management

Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications

Any other duties as outlined by the Service Supervisor and or management

Qualifications

At least 1 year of Fleet or Dealership experience

High school diploma or equivalent required

ASE certification preferred

CDL certification preferred

Teammate with a strong sense of dedication to the customer and service team

Self-motivated and professional

Possess own tools

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

30+ days ago
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