Job Summary
Serra Ford Farmington Hills is seeking Diesel Service Technicians who are able to help us ensure the highest quality repair and maintenance services for our customers.
The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment.
Successful candidates should be motivated and enthusiastic about learning.
Benefits
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Discounts on products and services
- Paid Training
Responsibilities
Provide technical service to vehicles and equipment
Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures
Follow checklists ensuring all critical parts are examined
Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
Test-drive vehicles to ensure that they run smoothly
Tag all warranty parts and returns to warranty clerk
Attend training classes and keep tabs on factory technical bulletins
Develop and maintain positive relationships with customers to increase overall customer happiness
Properly complete the service and / or repairs assigned by supervisor
Complete all work according to the applicable safety requirements and published procedures
Participate in, and utilize to the best of one’s abilities, technical training as assigned by management
Maintain your designated workspace in an organized and clean manner
Ensure guest vehicles are returned as clean as they were prior to being serviced
Show the utmost courtesy to all guests, visitors, and dealership personnel
Make every effort to achieve the production objectives set by management
Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications
Any other duties as outlined by the Service Supervisor and or management
Qualifications
At least 1 year of Fleet or Dealership experience
High school diploma or equivalent required
ASE certification preferred
CDL certification preferred
Teammate with a strong sense of dedication to the customer and service team
Self-motivated and professional
Possess own tools
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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