Search jobs > Alexandria, VA > Front desk supervisor
Job Description
What you will be doing
- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides / bell staff, concierge staff and PBX operators.
- Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
- Accurately check AM and PM discrepancy reports.
- Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests / needs.
Efficiently process guest requests to the appropriate departments
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
Location Description
Experience the reinvented Hilton Alexandria Old Town, which has completed a renovation of guest rooms, restaurant, lobby and meeting space.
Located in the historic, vibrant King Street neighborhood, directly across from the King Street Metro Station, our hotel is one of the most convenient hotels in Alexandria, VA.
Requirements
What we are looking for
- Ability to calmly work with high demand and / or upset guests
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Night Auditor (Part-Time) - Embassy Suites by Hilton Alexandria Old Town
Night Auditor (Part-Time) - Embassy Suites by Hilton Alexandria Old Town(. Embassy Suites Alexandria Old Town1900 Diagonal RdAlexandria22314. The beautiful is looking for a Part-Time Night Auditor to join their front desk team! This 288-suite property is across from the King St. Hilton Shares: Our e...
Front Desk Sales Associates!
PENNSYLVANIA Bala Cynwyd, Brookhaven, Collegeville, Fishtown, Horsham, Jenkintown, Wyomissing, Lancaster, Exton, Warrington, Pottstown, West York. VIRGINIA Alexandria – The Hilltop, Alexandria Commons, Falls Church – Barcroft Plaza, Falls Church – Tyson’s Station, Fredericksburg, Gainesville, Leesbu...
Front Desk Executive
The Front Desk Supervisor provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided. A Front Desk Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. As the Front De...
Front Desk/ Receptionist
The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. ...
Front Desk Clerk
Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey. To upsell through presenting guest the Hilton advantages to enable them to enjoy Hilton. Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth ...
Maintenance Technician II - Wyndham Old Town Alexandria
Performs plumbing maintenance such as pipes, drains, faucets, disposals, showers and Jacuzzi tubs using methods that include soldering, PVC, CPVC and fittings. Clean and inspect in building systems and report deficiencies to supervisor. ...
Front Desk Supervisor - DoubleTree by Hilton Kyoto Higashiyama /フロントデスク スーパーバイザー(ダブルツリーbyヒルトン京都東山)
Front Desk Supervisor - DoubleTree by Hilton Kyoto Higashiyama /フロントデスク スーパーバイザー(ダブルツリーbyヒルトン京都東山)(. DoubleTree by Hilton Kyoto Higashiyama1-45 HonmachiHigashiyama-ku391-0003. Full-timeBrand:Doubletree by Hilton. Guest Services, Operations, and Front Office. ...
Front Office Supervisor at Hotel Del Coronado, Curio Collection by Hilton
Front Office Supervisor at Hotel Del Coronado, Curio Collection by Hilton(. A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitabil...
Front Desk Agent - DoubleTree by Hilton Kyoto Higashiyama /フロントデスクエージェント(ダブルツリーbyヒルトン京都東山)
As Front Desk Agent - DoubleTree by Hilton Kyoto Higashiyama /フロントデスクエージェント(ダブルツリーbyヒルトン京都東山)Front Desk Agent - DoubleTree by Hilton Kyoto Higashiyama /フロントデスクエージェント(ダブルツリーbyヒルトン京都東山), you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional exp...
Front Desk Service Agent 前台接待
Front Desk Service Agent 前台接待(. Hilton Jinan SouthYingxiong Shan RoadShandong DistrictJinan250000. Full-timeBrand:Hilton Hotels & Resorts. Guest Services, Operations, and Front Office. ...