Commercial Sales Excellence Manager

Commercial Sales Excellence Manager

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE : ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful.

They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.

S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

Job Description

The Manager, Commercial Sales Excellence on our Zurn Elkay Business Systems (ZEBS) team plays an active role in driving accelerated operating and financial performance through continuous process improvement.

Emphasis is on continuous improvement skills and culture building that will lead to self sustaining capabilities at domestic and international locations.

With a key focus on customer experience helping to ensure Zurn Elkay is the easiest to do business within the water industry.

This position report directly to the Director, ZEBS for Zurn Elkay.

Key Accountabilities

Ensure successful definition and execution of large, cross-functional improvement initiatives tied to annual strategic priorities around cuomster experience and commercial excellence

Assist teams in implementing their Lean Roadmaps to use in the deployment of strategic objectives.

Coach and mentor managers and associates in the use of various tools, concepts and practices around ZEBS.

Implement Lean processes in accordance with the organization’s Lean Implementation Plan (Standard Work, Value Stream Mapping, Problem Solving, Kaizen)

Directly supports commercial teams to achieve strategic deployment objectives by conducting on-site workshops, kaizen events and providing guidance through the lean transformation process.

Develop and upgrade ZEBS materials, modules, and processes.

Identifies and shares best practices across the different Zurn Elkay locations.

Qualifications / Requirements

Bachelor's degree

2-5 years of experience in distribution, service, or manufacturing industry that includes defining, executing, and stabilizing improvement.

Proven track records of leading the development and implementation of Lean methodologies to drive continuous improvement across commercial functions, including sales operations, customer care, and commercial operations.

Experience collaborating with cross-functional teams to identify areas of improvement within commercial processes, including sales pipeline management, order fulfillment, customer onboarding, and post-sales support.

Excellent communication, presentation, and facilitation skills

Prefer hands-on experience implementing Lean in customer oriented applications

Travel up to 75% + road warrior (less if based in Milwaukee, WI or Chicago, IL).

Capabilities and Success Factors

Plans & Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.

Situational Adaptability Adapting approach and demeanor in real time to match the shifting demands of different situations.

Customer Focus Building strong customer relationships and delivering customer-centric solutions.

Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Ensures Accountability Holding self and others accountable to meet commitments.

Drives Results Consistently achieving results, even under tough circumstances.

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 Weeks Vacation
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program

THIRD PARTY AGENCY : Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.

EqualOpportunity Employer Minority / Female / Disability / Veteran