A company is looking for an IT Service Desk Technician to support federal customers remotely.Key ResponsibilitiesProvide prompt and professional responses to users for hardware / software issuesDocument user interactions and troubleshooting steps in the ticketing systemPerform account password administration and manage user expectations regarding issue resolutionRequired Qualifications and EducationHigh school diploma with preferably 1 year of experience in IT supportAbility to obtain and maintain a public trust security clearanceUnderstanding of Help Desk operations and technical phases of the jobExperience with Windows technical skills and Microsoft Active DirectoryMust be flexible to work different shifts, including weekends and holidays
IT Service Desk Technician
A company is looking for an IT Service Desk Technician to support federal customers remotely. ...
IT Field Service Technician
Familiarity with DELL products/hardware. Area Covered: 20 miles of service area. Working knowledge of printers, laptops, desktops, servers, and network. Ability to meet deadlines and SLAs. ...
IT Service Desk Manager
A company is looking for an IT Service Desk Manager responsible for leading IT service delivery for help desk operations. ...
IT Service Desk Technician
The IT Service Desk Technician acts as the face of the help desk, providing customer service and first-tier technical support to end users for a variety of technical issues related to applications, hardware, and associated peripherals. Familiarity with IT Service Management (e. This position descrip...
IT Service Desk Intern
A company is looking for an IT Service Desk Intern to support internal users with technical issues. ...
IT Service Desk Technician
The IT Service Desk Technicians receive trouble tickets (Incidents or Service Requests) raised by PruittHealth partners through our Service Desk Portal, telephones or in-person, as they are the single point-of-contact for all PruittHealth Partners to report IT Related issues. The IT Service Desk Tec...
IT Service Desk Manager - Atlanta, GA
The Service Desk Manager at Oldcastle is responsible for all Level 0-1 support and maintenance activities across all IT disciplines for all employees based on the ITIL Service Management Framework. Reporting to the Manager, Infrastructure, The Service Desk Manager works closely with the Infrastructu...
Mid-level IT Service Technician #4680
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Atlanta, GA and will be an onsite position. The employee provides support for all onsite IT activities. Interact with network services, software systems engine...
IT Service Desk Analyst
Engage with initial calls and/or emails, create the initial ticket, and escalate as necessary to other departments with warm handoffs. Familiarity with IT hardware, software, and managed services technology. We are seeking a highly capable service desk analyst who will be responsible for inbound cal...
Help Desk Representative - Healthcare - WFH US
Help Desk Representative - Healthcare - Remote US. We also have a variety of leadership and technical development academies to help build your skills and capabilities. ...