We are seeking a dedicated Fulfillment Associate to join our client's team in Union City, CA. The ideal candidate will provide essential administrative support to the Account Services and Front / Back Operations Teams.
Responsibilities :
- Monitor, fulfill, and maintain web-based hotlines
- Assist with preparing various reports (tracking, parts lists, etc.)
- Read basic drawings and layouts to determine required parts
- Communicate with stores, team members, operations members, or store managers to clarify hotline requests and ensure accurate parts shipment
- Supply shipping information and prepare shipping memos
- Prepare invoices for fulfillment parts and post invoices to retailer’s web-based systems
- Differentiate inventory allocated for new stores versus replacements
- Handle inbound calls from stores and clients for fulfillment requests on other production jobs
- Provide backup to the Front Office Associate when needed
Requirements :
- Reliable and accountable with consistent attendance and punctuality
- Detail-oriented with a strong ability to follow directions with minimal supervision
- Self-starter with a sense of urgency
- Strong multi-tasking and organizational skills
- Proficiency in Microsoft applications (Outlook, Word, Excel); ability to create and maintain documents and spreadsheets
- Excellent verbal and written communication skills, capable of interacting with all levels within the organization
- Strong reasoning, negotiation, and problem-solving skills, with the ability to be proactive and anticipate potential problems
Schedule and Pay :
- Monday to Friday, 8 : 00 AM - 5 : 00 PM
- Pay rate : $20.00 - $22.00 per hour
30+ days ago