Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.
We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living.
We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love.
And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day.
Join us and reach your higher purpose at Cargill.
Job Purpose and Impact
The Customer Service Representative will support a moderate scale of customer service activities for our single-site team.
We seek a professional to contribute to optimizing and monitoring coordination of product movement for the customer and processing standardized administrative transactions for the retail grain and crop input product lines.
Key Accountabilities
They are accountable for the facilitation of customer account management, as well as general administrative responsibilities including record information management, and fiduciary internal controls.
Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Coordinating logistics of customers products, accurate and timely processing of customer grain and crop inputs contracts, credit management, and invoicing.
Inform customers about order status, invoices, contract balances and other information needed to execute the sale.
- Execute customer service strategies.
- Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned.
LI-MC3
Position Information
Relocation assistance will not be provided for this position.
Qualifications
Minimum Qualifications
- Diploma / Certificate or Bachelor's degree in a related field or equivalent experience.
- Strong customer service skills with ability to build and maintain lasting relationships with customers.
- Ability to work extended or flexible hours as required.
- Demonstrated proficiency in Microsoft Word, Excel, Outlook.
- Must be legally entitled to work for Cargill in Canada.
Preferred Qualifications
- Two years of experience in a business setting. Other combination of education and experience will also be considered.
- Understanding of agriculture practices and challenges.
- Experience or knowledge in SAP.
Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative, Call Center - Blue Ash, OH (M-F 10:00am - 6:30pm EST)
As a Customer Service Rep, you will support inbound customer inquiries and resolve customer issues by delivering world-class customer service. What does a Customer Service Representative do at Green Dot?. In Green Dot Customer Support, we continually seek individuals with a keen passion for deliveri...
Customer Service Representative
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Cashier / Customer Service Representative
Desire to work as part of a team to deliver on our service promise of Fast, Friendly, Clean. A challenging and exciting work environment where guest service is #1. ...
Customer Service Representative
The Customer Service Representative (CSR) is responsible for customer communications toward specific objective achievement. Proven record of success in telemarketing, customer service, sales. Premier is driven to develop *amazing people* , earn *customer loyalty* and deliver *operational excellence...
Customer Service Representative
Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Uses customer service threshold framework to make financial decisions to resolve...
Customer Service Representative
The Customer Service Representative is responsible for communicating with customers via telephone, email, and in person. The Customer Service Representative develops and maintains positive customer relations and company image. The Customer Service Representative will coordinate with various individu...
Customer Service Representative/ Travel Assistant
Currently, we're in search of a Remote Group Travel Customer Service Representative to join our dynamic team. In this distinctive role, you'll be tasked with providing exceptional customer service to group travelers, ensuring their journeys are seamless and leave lasting impressions. Previous custom...