Sales Team Lead - Albany

Essential Duties / Responsibilities

• Ensure safety for all team members
• Provide sales coaching, motivation, and training to sales team
• Achieve sales forecast and quality goals
• Manage agent tenure through facilitating employee growth
• Review daily reports and identify performance issues
• Improve employee performance and sales processes
• Communicate with Area Sales Manager and other internal stakeholders as needed
• Attend meetings and actively participate
• Lead by example
• Maintain effective communication across teams including expectations, policies, and procedures
• Produce and maintain a shift schedule to ensure opportunities are staffed appropriately
• Verify and approve payroll hours and expense reports
• Track inventory and collect materials as needed
• Timely submit required reports with an emphasis on quality and accuracy
• Ensure compliance with the approved commission and bonus plans
• Work with stakeholders across departments to support sales efforts
• Occasionally perform event setup duties
• Ensure sales agents equipped with current tools and materials
• Support agent recruitment activities as needed
• Perform other duties as assigned

Working Conditions

• Flexible schedule; may work evenings, weekends, or holidays
• Some overtime required as special projects arise
• Remote administrative duties
• Occasional office duties
• Required travel to shifts at various venues both indoors and outdoors
• Working onsite at assigned location(s) or event(s) both indoors and outdoors
• Must have reliable transportation

Minimum Requirements

• Must be over 18 years of age
• High school diploma or GED equivalent
• 1-2 years of direct sales experience
• Proven ability to work within and lead a team
• Available to work evenings and / or weekends
• Previous customer service and sales experience
• Reliable transportation

Preferred Qualifications

• Bachelor’s degree from an accredited college or university
• Face-to-face customer service and / or sales experience
• Prior sales team management experience
• Experience selling energy and home services products
• Sincere desire to help protect the environment
• Strong understanding / knowledge of renewable energy
• Aptitude for understanding technology
• High level of personal integrity (honesty and reliability are a must)
• Excellent oral and written communication skills

Additional Knowledge, Skills and Abilities

• Knowledge of Microsoft Office Suite
• Familiarity with cloud-based web portals
• Knowledge of industry standards and regulations
• Possess the drive to achieve targeted goals
• Must understand and retain product knowledge
• Can solve problems, overcome objections, and think critically
• Comfortably communicates and follows sales processes
• Exhibits emotional intelligence

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to respond via text / phone to emergencies during atypical hours.
• Ability to continuously engage prospects and employees at various venues for several hours.
24 days ago