Benefits :
- 401(k) matching
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
- Competitive salary
- Flexible schedule
- Dental insurance
- Employee discounts
- Health insurance
- Tuition assistance
Job Description
The Office Operations Manager Sales Agent at ENJ Insurance Group - Kris Aley Allstate, you will play a pivotal role in ensuring the smooth and efficient daily operations of our office.
You will oversee administrative staff, manage office procedures, and support the agency's strategic goals. This position requires a proactive leader with excellent communication skills and a strong understanding of office management within the insurance industry.
Key Responsibilities :
- Office Management : Supervise daily operations of the office, including administrative support, facilities management, and vendor relationships.
- Staff Training : Lead and mentor administrative staff, ensuring high performance, professional development, and adherence to company policies.
- Process Improvement : Implement and optimize office procedures to enhance efficiency and productivity.
- Customer Service : Oversee client communication processes, ensuring a high standard of service delivery and client satisfaction.
- Compliance : Ensure adherence to regulatory requirements and internal policies related to insurance operations.
- Reporting : Prepare regular reports on office performance, operational metrics, and administrative activities for management review.
- Project Management : Coordinate special projects and initiatives as assigned by senior management.
Qualifications :
- Allstate agency experience preferred.
- Licensed for Personal Lines in PA, Life would be a plus.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent organizational and multitasking abilities.
- Proficiency in office software (MS Office, CRM systems) and experience with office equipment.
- Knowledge of insurance operations and regulations is required.
- Experienced in Insurance Sales.
- Exceptional interpersonal and communication skills.
Flexible work from home options available.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.
2021 Allstate Insurance Co.