Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
Guests visit Alaska each summer seeking experiences to last a lifetime. You will oversee our daily transportation operations, ensuring everything runs smoothly.
You will work with our guests & employees to ensure safety & service excellence are carried out in every interaction.
- Supervises a transportation services team and the transportation services activities.
- Responsible for scheduling transportation services activities and operations.
- Routinely applies knowledge of operations, Company product and customer services to assist staff with routine questions.
- Carries out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations.
- Proficiency in the use of computer business applications.
- A current valid driver's license, with a clean driving record, is required.
- A Commercial Driver's License (CDL) is required.
- A minimum age of 21 is required for CDL.
- Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. You will become a part of our random drug test pool.
- CDL certification may be obtained through the company training course.
- Must pass a pre-employment background check.
- Minimum age of 18 years required to reside in company housing, where available.
- Participates in HAP’s sustainability program, aka Sustain Alaska & the Yukon , and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
- Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Dedicated commitment to a diverse, equitable and inclusive work environment.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities :
- Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand / walk / work on feet for minimum of 8 hours per day.
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
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