Benefits Specialist

LHH is seeking a Benefits Specialist for a Data Center Solutions company in Suwanee, GA. This role will focus on managing leave of absence requests, supporting employee benefits, and driving wellness initiatives within the organization.

Key Responsibilities :

Leave of Absence Management :

• Oversee the daily administration of leave of absence requests in collaboration with our third-party administrator (TPA).
• Ensure that leave processes are handled with professionalism and empathy, adhering to all relevant policies.
• Act as a primary contact for employees on leave, providing ongoing support, clarifying procedures, and ensuring compliance with documentation and return-to-work protocols.
• Coordinate with supervisors, managers, and HR Business Partners to manage return-to-work arrangements and accommodate requests as needed.
• Work with external vendors and internal / external legal advisors to ensure proper employee compensation and compliance.
• Provide timely updates on leave statuses and payments before each bi-monthly payroll.
• Manage benefits reinstatement upon employee return to work, in conjunction with payroll.

Benefits Administration :

• Lead benefits orientation sessions for new hires and organize regular informational updates on benefits programs.
• Offer comprehensive administrative support for benefits programs including health, dental, vision, spending accounts, short-term / long-term disability, and voluntary benefits such as critical illness, hospital indemnity, and accident insurance, in coordination with our benefits broker.
• Deliver top-notch customer service by addressing benefits inquiries via phone and email.
• Perform routine administrative tasks, including processing life events, reviewing and approving benefit changes in the HRIS system, and maintaining accurate documentation of procedures.
• Create and distribute communications about new benefits plans and policies.
• Manage the annual open enrollment process, including vendor coordination, HRIS configuration, and benefits guide development.

Wellness Initiatives :

• Support and promote quarterly wellness programs and initiatives.
• Organize and manage wellness challenges and events.
• Handle the ordering and distribution of wellness awards.

Qualifications :

• Bachelor’s degree in Business Administration, Human Resources, or a related field, or equivalent work experience.
• 1-2 years of experience in benefits administration, particularly in health benefits, onboarding, and open enrollment.
• Excellent communication skills with the ability to interact effectively with diverse internal and external clients.
• Strong organizational abilities with meticulous attention to detail and the capability to multitask.
• Proficient in Microsoft Office Suite, HRIS systems, and vendor platforms.
• Ability to work independently and collaboratively in a team setting.
• Exceptional interpersonal skills and the capacity to work with various departments and external partners.
• Ability to handle pressure and frequent interruptions with professionalism.
• Flexibility to adapt in a dynamic environment.
• Commitment to confidentiality and the ability to exercise sound judgment.
• Experience with Workday HCM is a plus.
• This position comes with a competitive benefits package including medical, dental, vision, life, and disability insurance;
• a 401(k) retirement plan with company match; flexible spending and HSA accounts; paid holidays and time off; paid volunteer days;
• an employee assistance program; tuition assistance; parental leave; military leave support; a scholarship for dependents;

a wellness program; and additional company benefits. This role is also eligible for performance-based bonuses.