Instructional Designer

Instructional Designer

MarketSource, Inc.

MarketSource, Inc. an Allegis Group Company, is the proven alternative to outsourcing sales. MarketSource’s Proprietary Process, Empowered People, and Proven Performance enable the delivery of innovative B2B and Retail sales solutions for many of the world’s most respected brands and a diverse mix of forward-thinking small and medium businesses.

Companies count on MarketSource to accelerate their speed to market, improve their ability to scale, enhance their sales focus, increase their flexibility, and expand their capabilities.

MarketSource solutions enable companies to gain new customers, launch new products, grow market share, optimize sales expense, and maximize mature products.

MarketSource, headquartered in Alpharetta, Ga., employs more than 9,000 team members, and has been named a Top 20 Workplace in both 2015 and 2016 by The Atlanta Journal-Constitution.

MarketSource is currently seeking an Instructional Designer. This position works directly with our retail content development group to write, design, develop, and implement training to assist program teams with the execution of client deliverables.

Core Responsibilities :

• Work with program teams to perform front-end analysis and assessments in order to identify knowledge gaps, and define learning and development needs
• Write training content, design graphics, and create storyboards
• Collaborate with subject matter experts and clients to design and develop learning solutions
• Design curriculum for web-delivered solutions, including e-learning courses and webinars
• Design curriculum for instructor-led learning solutions, including course outlines, measurement tools, facilitator guides, participant guides, and PowerPoint decks
• Design solutions for use with mobile technologies, such as smartphones and tablets
• Develop training roadmaps for overall curriculum structure
• Set up continual measurement tools to demonstrate effectiveness of training and identify needed improvements
• Manage course development and implementation from start to finish
• Utilize social networks, multimedia technology, and e-learning platforms to train remote employees and deliver train-the-trainer materials
• Develop entry-level and advanced courses for both internal and external audiences
• Expected to collaborate with all members of Learning and Development team, including trainers, video media specialists, technical writers, and other instructional designers

Core Knowledge, Skills and Abilities Required :

• Bachelor's degree is preferred
• Excellent written and verbal communication skills, including technical writing and documentation
• Experience developing e-learning courses with Articulate Storyline
• Experience working with the Adobe Creative Suite, including Photoshop and InDesign
• Comfortable developing storyboards, designing graphics, and writing scripts
• Development experience with mobile platforms a plus
• Must have knowledge of instructional design principles / practices, including adult learning theories, interactive training and engaging learning design
• Must be able to logically organize information and transform bodies of information into professionally designed, functional and effective learning programs
• Must have proven skills in audience and content analysis, as well as presentation design experience
• Ability to work on multiple, complex projects simultaneously
• Ability to continually prioritize changing project tasks / deliverables in a fast-paced environment
• May require occasional travel
• Some understanding of home appliance products

Requisite Abilities and / or Skills :

• Ability to work on multiple projects simultaneously
• Excellent Presentation Skills
• Articulate Presenter
• Experience presenting with teleprompter
• Experience presenting to groups of all sizes
• Must have the ability to proof read and edit content
• Ability to understand and effectively communicate key features and functions of mobile devices
• Must be flexible and deadline driven
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Possess strong situational analysis and decision-making abilities
• Must have good written, listening and verbal communication skills and be able to communicate with all levels of the organization
• Ability to operate successfully in cross-functional team
• Written / Verbal Communication to SMEs and Stakeholders
• Proficient in Microsoft Office Suite

Additional Job Requirements :

• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items
• Overnight Travel up to 80% of time
• Flexibility to work nights and weekends as needed
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary
• Performs additional job duties as assigned
• Ability to lift up to 20 pounds independently

MarketSource is an Equal Opportunity Employer MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

This role may be eligible for the following :

• Medical, dental & vision
• 401(k) / Roth
• Insurance (Basic / Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only : Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only : We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.