Job Description - Housekeeper
About the hotel : The Comfort Suites Wooster hotel is located near the College of Wooster and downtown Wooster. The hotel's location offers both relaxation and tranquility with modern entertainment facilities and cultural attractions.
Your Responsibilities :
A Housekeeper is responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance, upkeep and cleanliness of rooms, public areas and exterior of hotel.
Essential Qualifications :
We are looking for someone who :
- Cleans and tidies all areas to the standard cleanliness within time limits
- Deliver excellent customer service
- Create daily job lists and record all serviced rooms
- Maintain equipment in good condition
- Report on any shortages, damages or security issues
- Handle reasonable guests' complaints / requests and inform others when required
- Check stocking levels of all consumables
- Comply with health and safety regulation and act in line with company policies and licensing laws
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
About Nivea Hospitality :
Nivea Hospitality is a management partner to hotels and resorts, committed to delivering excellence in guest services, employee development, and hotel operations.
Like many hospitality management companies, our goal is to inspire enjoyable and refreshing guest experiences that lead to top performing properties for our clients.
However, at Nivea Hospitality we believe the only sure way to provide this kind of service is by investing in the lives of the team members who serve our guests.
That is why we are relentless at training and developing our team members and providing opportunities for them to grow within the company.
Employee Benefits
Choice Hotel Discounts
Team Building Activities
Tickets at Work
Pay Frequency : Weekly
Compensation : Hourly + Tips
Wooster, OH 44691
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