At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives.
Join us in shaping the future of work.
About the Role :
As our AVP of Client Services, you'll spearhead the charge in building and nurturing long-lasting relationships with our top-tier clients.
You'll lead a high-performing team managing 20-25 projects per direct report, overseeing a total revenue of $10-15M. This role demands a visionary leader who can drive growth, strengthen partnerships, and ensure client satisfaction across our diverse portfolio.
If you're ready to elevate client services to new heights and make a significant impact in a fast-paced, innovative environment, this is your opportunity to shine.
What will I do?
Relationship Architect : Build and maintain exceptional client relationships that drive revenue growth and retention across the company.
Client Champion : Ensure the highest levels of service and partnership while identifying and capitalizing on growth opportunities.
Team Mentor : Lead and inspire a team of direct reports, fostering client retention, driving professional growth, and guiding the management of large-scale project portfolios.
Growth Strategist : Identify and analyze opportunities for client growth using a consultative approach and sharp analytical skills.
Cross-Functional Collaborator : Work seamlessly with various teams to exceed client expectations and align solutions with business objectives.
Required skills and qualifications :
Client Services Veteran : 9+ years of experience in a senior client services role, with a proven track record of managing executive-level client relationships.
Leadership Guru : 4+ years of experience leading teams and developing top talent.
Tech Industry Insider : Strong background in the IT or technology services sector.
Consultative Strategist : Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
Communication Ace : Advanced level of English for clear and effective communication.
What We Offer
- Flexibility : Choose where and how you work for enhanced creativity and innovation.
- Tailored Compensation : Personalize your earnings to suit your financial goals.
- Tech-Driven Tools : Access cutting-edge resources for seamless collaboration and productivity.
- Autonomous Workflow : Take control of your schedule to achieve work-life balance.
- Well-being : Enjoy generous leave policies for rest and rejuvenation.
- Diversity & Inclusion : Thrive in a diverse and inclusive environment.
- Collaboration : Engage with industry leaders for collective growth.
- Development : Access mentorship and growth opportunities for continuous advancement.
If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!
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