At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives.
Join us in shaping the future of work.
About the Role :
As our AVP of Client Services, you'll spearhead the charge in building and nurturing long-lasting relationships with our top-tier clients.
You'll lead a high-performing team managing 20-25 projects per direct report, overseeing a total revenue of $10-15M. This role demands a visionary leader who can drive growth, strengthen partnerships, and ensure client satisfaction across our diverse portfolio.
If you're ready to elevate client services to new heights and make a significant impact in a fast-paced, innovative environment, this is your opportunity to shine.
What will I do?
Relationship Architect : Build and maintain exceptional client relationships that drive revenue growth and retention across the company.
Client Champion : Ensure the highest levels of service and partnership while identifying and capitalizing on growth opportunities.
Team Mentor : Lead and inspire a team of direct reports, fostering client retention, driving professional growth, and guiding the management of large-scale project portfolios.
Growth Strategist : Identify and analyze opportunities for client growth using a consultative approach and sharp analytical skills.
Cross-Functional Collaborator : Work seamlessly with various teams to exceed client expectations and align solutions with business objectives.
Required skills and qualifications :
Client Services Veteran : 9+ years of experience in a senior client services role, with a proven track record of managing executive-level client relationships.
Leadership Guru : 4+ years of experience leading teams and developing top talent.
Tech Industry Insider : Strong background in the IT or technology services sector.
Consultative Strategist : Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
Communication Ace : Advanced level of English for clear and effective communication.
What We Offer
- Flexibility : Choose where and how you work for enhanced creativity and innovation.
- Tailored Compensation : Personalize your earnings to suit your financial goals.
- Tech-Driven Tools : Access cutting-edge resources for seamless collaboration and productivity.
- Autonomous Workflow : Take control of your schedule to achieve work-life balance.
- Well-being : Enjoy generous leave policies for rest and rejuvenation.
- Diversity & Inclusion : Thrive in a diverse and inclusive environment.
- Collaboration : Engage with industry leaders for collective growth.
- Development : Access mentorship and growth opportunities for continuous advancement.
If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!
AVP of Client Services - Remote
Client Services Veteran: 9+ years of experience in a senior client services role, with a proven track record of managing executive-level client relationships. As our AVP of Client Services, you'll spearhead the charge in building and nurturing long-lasting relationships with our top-tier clients. Te...
Client Services Director - Medical Communications - Remote
I am excited to be partnered with my client, a global, privately-held Medical Communications agency, on their search for a detail-oriented + enthusiastic Client Services Director to join their top-tier Client Services team. Continuing their growth, the team are excited to bring on someone new to joi...
Client Service Associate (Remote)
Proficient in using computer systems and software, including Microsoft Office Suite. D Aceto Services LLC is seeking a motivated and customer-focused Client Service Associate to join our remote team. In this role, you will be the primary point of contact for our clients, ensuring they receive except...
Client Success Director (IT Services) (Remote From Anywhere)
The successful candidate will collaborate with Account Management, Delivery, Tech Solutions, and Professional Services teams to enhance client engagements and contribute to continuous improvement. Experience: 8+ years of sales/commercial experience, with a minimum of 3 years working with US-based cl...
Client Success Director (IT Services) - Remote
This dynamic role puts you at the crossroads of Account Management, Delivery, Tech Solutions, and Professional Services, where you'll orchestrate seamless client engagements and drive continuous improvement. If you are interested in being part of a team composed of the best professionals and working...
Director of Client Onboarding - Non Profit Accounting- Mostly Remote
Management Consulting firm that provides finance and accounting services for not for profit organizations seeks a Director of Onboarding. This is a mostly remote role, in office 3-4 days per MONTH in downtown Manhattan. Qualified candidates should have strong client relationship management experienc...
Fully Remote - Client Services Representative
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. ...
Fully Remote - Client Services Representative
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. ...
(Remote) Director of Technical Services
Reporting directly to our esteemed Vice President of Professional Services, think of yourself as the maestro of a grand orchestra, coordinating each section to produce a harmonious and triumphant finale. Champion the quality of technical services, and secure target levels of customer satisfaction. I...
Client Relationship Executive, Government Public Services – Senior Manager - State of Oregon
Deloitte is seeking high performing candidates with an entrepreneurial spirit, strong relationship management skills and a proven track record in selling professional services to Government & Public Services (GPS) clients. Are you driven by a passion for spearheading industry-leading business develo...