Search jobs > Paterson, NJ > Escalation manager
A company is looking for an Escalations & Emergency Response Manager to oversee customer escalations and manage emergency response plans.
Key ResponsibilitiesManage high-visibility customer escalations and coordinate communication during crisesConduct root cause analysis of escalations and recommend process improvementsDevelop and implement emergency plans and training for employeesRequired Qualifications5+ years of customer service experience2+ years of emergency preparedness experienceAbility to handle sensitive and confidential situations with empathyKnowledge of emergency management laws and regulationsExperience in managing disaster recovery operations
Escalations and Emergency Response Manager
A company is looking for an Escalations & Emergency Response Manager to oversee customer escalations and manage emergency response plans. ...
Case Managers & Clinicians Needed - Quick Response - Multiple Positions Open
Position Duties: Case Managers : Provide in-home and community based crisis de-escalation/intervention and assessment, safety planning as well as stabilization and case management services to families and children according to the families' individualized service needs Coordination of discharge/tran...
Support and Escalations Manager
Key Responsibilities:Lead the Customer Support and Escalation team, providing mentorship and guidanceManage high-profile customer issues and collaborate with cross-functional teams to resolve systematic problemsUtilize data-driven insights to improve customer support and contribute to product qualit...
**Case Managers & Clinicians Needed **Quick Response** Multiple Positions Open
Provide crisis de-escalation/intervention and assessment, safety planning, and stabilization and case management services to families and children in their homes, schools, and other community locations. Provide in-home and community based crisis de-escalation/intervention and assessment, safety plan...
Production Supervisor
A company is looking for a Production Supervisor to oversee production employees and ensure quality standards are met. ...
Regional Sales Manager
Partner with Product Management and Marketing to define the go-to-market, channel, and pricing strategy and metrics to ensure the successful launch of new products and other initiatives. The below is a position with Marley Engineered Products. Marley Engineered Products is a marketplace leader in in...
Account Manager - State Farm Agent Team Member
As Account Manager for Liliana Reyes Agency, you are vital to our daily business operations and customers success. ...
Technical Project Manager
This position plans, directs and coordinates activities of project teams to ensure that goals and objectives of the project are accomplished on time, implemented at or below the estimated cost, and billed in a timely fashion throughout the duration of the project. Contribute to the project managers ...
Environmental Permitting Project Manager
The Environmental Permitting Project Manager will be a hybrid position reporting to our Butler, NJ Office and working remotely and will support development, implementation, maintenance, and improvement of key permitting programs to support quality and strategic growth plans. Lead and participate in ...
Key Account Specialist Manager
Manage the Key Account Specialists for assigned area to include development, implementation and management of processes which meet organizational goals for standardized systems and procedures for designed schemes. Supervise, select, train, develop, motivate, and serve as the primary point of contact...