Search jobs > Paterson, NJ > Escalation manager
A company is looking for an Escalations & Emergency Response Manager to oversee customer escalations and manage emergency response plans.
Key ResponsibilitiesManage high-visibility customer escalations and coordinate communication during crisesConduct root cause analysis of escalations and recommend process improvementsDevelop and implement emergency plans and training for employeesRequired Qualifications5+ years of customer service experience2+ years of emergency preparedness experienceAbility to handle sensitive and confidential situations with empathyKnowledge of emergency management laws and regulationsExperience in managing disaster recovery operations
Escalations and Emergency Response Manager
A company is looking for an Escalations & Emergency Response Manager to oversee customer escalations and manage emergency response plans. ...
Case Managers & Clinicians Needed - Quick Response - Multiple Positions Open
Catholic Charities' Mobile Response program, based in Jersey City, New Jersey, provides families with counseling, guidance, and referral services to address juvenile crises and to help in stabilizing and preserving the family unit. In response to the Gospel of Jesus Christ, Catholic Charities, a...
Support and Escalations Manager
Key Responsibilities:Lead the Customer Support and Escalation team, providing mentorship and guidanceManage high-profile customer issues and collaborate with cross-functional teams to resolve systematic problemsUtilize data-driven insights to improve customer support and contribute to product qualit...
**Case Managers & Clinicians Needed **Quick Response** Multiple Positions Open
Provide crisis de-escalation/intervention and assessment, safety planning, and stabilization and case management services to families and children in their homes, schools, and other community locations. Provide in-home and community based crisis de-escalation/intervention and assessment, safety plan...
Case Managers & Clinicians Needed - Quick Response - Multiple Positions Open
Position Duties: Case Managers : Provide in-home and community based crisis de-escalation/intervention and assessment, safety planning as well as stabilization and case management services to families and children according to the families' individualized service needs Coordination of discharge/tran...
Production Supervisor
A company is looking for a Production Supervisor to oversee production employees and ensure quality standards are met. ...
Production and Lab Supervisor (Cannabis)
Our Client is seeking a Manufacturing Supervisor to lead the Lab, Extracted Products, and Production teams. Lab Manager / Manufacturing Supervisor. This role involves overseeing daily operations, creating and adjusting production schedules, providing direction, troubleshooting mechanical issues, coa...
Production Planning Manager
Responsibilities include, but not limited to: training employees on E-2; planning and directing work to appropriate work centers; Coordinate workflow between departments; giving technical assistance; refer any personnel problems to HR Manager. ...
Senior Project Manager (Higher Ed)
The Senior Project Manager will work with leaders, cross functional teams from academic and administrative areas, external consultants and contractors, and partners to ensure the Banner SaaS Project meets goals and is completed on time and within budget. Our client seeks an experienced project manag...
Security Operations Account Manager
Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Allied Universal is looking to hire an Account Manager. Build, improve and maintain relationships with clients and employees: dev...