Job Summary
The Accounts Receivable Clerk works to provide support for existing accounts, including customer set-up, invoicing, reconciliation of customer payments, reporting, and problem resolution.
Additionally, the specialist works with internal teams to support management of customer accounts and collection of past-due balances
Job Title : Accounts Receivable Clerk
Job ID : 72271
Pay Rate : $23-$25, depending on experience
Job Location : West Jordan
Shift : 8 a.m.-5 p.m . Monday-Friday
Responsibilities : Applicants could be required to do any of the following :
- Support incoming customer support phone and email inboxes
- Ensure timely collections of assigned accounts
- Handle complaints and triage to the appropriate internal stakeholder
- Set up new accounts and provide basic new customer orientation
- Prepare invoices and respond to customer inquiries
- Contact customers to resolve outstanding invoices
- Process incoming payments
- Prepare Bank deposits
- Provide standardized reports on customer usage
- Track account payment status
- Verify discrepancies and resolve clients' billing issues
- Identify and triage higher level escalations to appropriate manager. Escalate delinquent accounts to AR Manager.
- Report possible write-offs and credit memos to the AR Manager
- Complete other ad hoc duties as assigned
Qualifications :
- 5-7 years accounting experience, preferably in accounts receivable / collections.
- Strong written and verbal communication skills
- Working knowledge in Microsoft Office and Google sheets
- Motivated to help others and solve problems
- Attention to detail demonstrating the ability to prioritize tasks
- Previous work with customer service and / or collections preferred
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