Job Description
Job Description
General Function
Under general supervision, develops, tests, documents, and maintains reports and business workflows based on specifications provided.
This is an entry-level position that is staffed by personnel who have had sufficient educational background and / or experience to qualify them.
Representative Duties
- Develops, enhances, and tests reports based on specifications. Can write simple to moderate SQL queries.
- Performs workflow analysis and recommends quality improvements.
- Communicates and interacts with customer contacts / liaisons to increase the efficiency and functionality of software applications.
- Documents applications, technical specifications, and user manuals.
- Maintains current technology expertise.
- Performs other related duties as assigned.
Minimum Qualifications
Bachelor’s Degree from an accredited Computer Science or Business Administration institution with one year of problem analysis experience.
Related experience in system analysis / performance may be substituted for education year after year.
ENVIRONMENT
Information Systems & Services supports over 10,000 desktop workstations. Software standards include but not limited to the latest Microsoft Office Suite Professional, Microsoft Exchange, Microsoft Outlook, productivity software applications and industry standard business applications.
A. Programming Languages and Tools
SQL, MicroFocus Cobol, PHP, IBI- WebFocus, Oracle SQL ,PeopleTools, Peoplecode, PeopleSoft’s Query Tool, SQR, Business Objects and Crystal Reports, XML, HTML, JAVA, .
NET, C#, ESRI Suite, and PowerShell Scripting.
B. Database Management Systems
- Oracle 3 most recent versions
- MS SQL Server 2 most recent versions
C. Operating Systems
UNIX (AIX), LINUX (Redhat), Microsoft Windows 10 or higher, Microsoft Server 2008 or higher, VMWare, Industry Standard Load Balancer, Content Switches.
D. Network
TCP / IP & RFC standards & protocols, Cisco IOS, Cisco 7600 series and ASR 1K routers, OSPF and BGP, Catalyst 45XX - 65XX, Cisco 9000 series switches including multilayer switching, Juniper EX series switches, MX routers and SRX firewalls.
Linux (DNS and network monitoring), ASA 5500-x firewalls, VPN (IPSEC and SSL), Wireless LAN controllers 5520s and Cisco Meraki SD-WAN, Solarwinds, Multicast, SNMP, VoIP, SIP, CME, Avaya 8700 Enterprise Series.
Section 2, Specification / Scope of Services Page 2
E. Email
- Microsoft Exchange 2 most recent versions
- Industry Standard
- Filtering Appliance
F. Hardware
IBM P9 series servers, Cisco and Dell server platforms, EMC, Cohesity, Pure, NetApp storage, and Citrix Netscaler load balancers.
G. Applications
Financial, PeopleSoft HRMS, Inventory, Work Order, Wireless, Imaging, Workflow, Internet / Intranet, E-Commerce, Building Permits, Corrections, Utilities Water & Wastewater Billing, Medical / Health Services, Animal Services, Code Enforcement, GIS and Zoning.
H. Mobile Devices
- Android, Apple, Mobile Device Software (MDS)
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