A company is looking for a SVP of Customer Success to lead and optimize customer engagement and satisfaction initiatives.
Key ResponsibilitiesDrive customer success outcomes including activation, adoption, implementation, and retentionEstablish and monitor key performance indicators to ensure operational excellence and continuous improvementCollaborate with cross-functional teams to enhance the customer journey and engagement modelsRequired QualificationsMBA or equivalent experience required7+ years of experience in customer-facing leadership rolesProven track record of managing customer relationships and achieving high satisfaction and retention ratesStrong financial acumen with experience in pricing and segmentationExecutive-level experience in a fast-paced customer success environment
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Senior Vice President, Director of Client Services
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The Senior Vice President (SVP) of Partnerships will lead and grow a regional sales team to deliver customer value through Komodo’s products and services. SVPs must successfully lead and coach a team of senior sellers to effectively engage audiences within Partnerships Verticals and propose the appr...
Specialty Software Engineering Senior Manager Head of Customer Risk & Due Diligence Tech
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. Wells Fargo is seeking a Specialty Software Engineering Senio...
Senior Associate/Vice President, Strategic Partnerships
While each Strategic Partner will be unique and therefore have different needs, the role will include many of the tasks below, in a very collaborative way with the rest of GCG. Compensation decisions are based on a number of factors including relative experience, overall years of experience, industr...
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BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. Contributes to the achievement of Credit Services team objectives. For over 230 years, t...
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The Vice President will oversee real estate development, asset management, and leasing with an eye towards a future expansion in property management with support from the Senior Vice President of Real Estate and Development. The Vice President of Real Estate will support the Real Estate Development ...