POSITION DESCRIPTION
In accordance with the Mission and Values of Southwestern Illinois College, this position includes technical, clerical and customer service duties, requiring interpersonal and complex thinking skills to support students, staff and faculty utilizing Success Program services.
Work involves communicating effectively, utilizing technology and performing a variety of support functions requiring judgement, flexibility, initiative, attention to detail and task prioritization.
Other duties may include data collection, analysis and reporting, proctoring in-person and online tests, the ability to assist students with a wide variety of software programs, troubleshooting technical problems and responding to in-person or online inquiries in a fast-paced, customer service setting.
This position supports student engagement, retention and persistence.
QUALIFICATIONS
- High School diploma or equivalent plus 3 years of related work experience or Associate degree in related field plus 1 year of related work experience required.
- Experience utilizing Microsoft Office products required.
- Experience with computer software applications required. Experience with PeopleSoft, InfoShare and Blackboard preferred.
- Experience proctoring tests preferred.
- Experience working in an educational setting or working with students and technology preferred.
- Must pass background check.
STARTING PAY AND HOURS
$15.15 per hour, up to 28 hours per week.
BENEFITS & PERKS :
Benefit availability and eligibility may vary from the summary listed below. Please visit for more information.
- Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan
- Eligibility for paid leave
- Educational incentives including Reduced Tuition at Southwestern Illinois College
- Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more!
Success Programs Support Specialist
In accordance with the Mission and Values of Southwestern Illinois College, this position includes technical, clerical and customer service duties, requiring interpersonal and complex thinking skills to support students, staff and faculty utilizing Success Program services. Work involves communicati...
RN Case Manager
Participates in the agency's Nurse on-call schedule, weekly case conference meetings, and the Quality Assurance and Performance Improvement (QAPI) Program. ...
Senior Sustainability Program Specialist
The Senior Sustainability Program Specialist will work closely with business segments and departments to collect and analyze data and information about sustainability initiatives across Client. As part of the corporate sustainability department team, the Senior Specialist will develop and im. ...
Senior Project Coordinator - Chestnut Health Systems
OverviewThe Lighthouse Institute, a division of Chestnut Health Systems, is seeking a full-time Senior Project Coordinator. Responsibilities Work collaboratively on the day-to-day processes of research projects, including the design, development, and implementation of protocols or project components...
Operations Manager
A successful Operations Manager should be able to ensure efficient and cost-effective operations. The full-time Operations Manager will facilitate communication and coordinate work between technicians, warehouse staff, volunteers, and other community-based workgroups to ensure organizational goals a...
Senior Manager, Technical Program Manager
Center 3 (19075), United States of America, McLean, VirginiaSenior Manager, Technical Program ManagerAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One:At Capital One, we’re changing banking for good. Highly tun...
Contract/Fleet Operations Manager
Keywords: Contract Manager, Contract Specialist, Senior Contract Specialist, Senior Operations Supervisor, Operations Manager, Contract Administrator. Contract/Fleet Operations Manager. Our transportation client, one of the fastest growing in the nation, is actively seeking a Contract/Fleet Operatio...
RN Case Manager
High Risk Family Case Management (HRFCM) provides nursing assessment, intervention, and service coordination to improve the health, social, educational, and developmental needs of high-risk pregnant & postpartum individuals and/or their high-risk infants throughout pregnancy and the first one ye...
Registered Nurse Case Manager - Anderson Home Health - Pt Days (51153)
The RN is responsible for organizing and managing cases including coordination with other professional disciplines (PT-OT-ST-MSW). ...
Dialysis Program Manager
As a Dialysis Program Manager, you are responsible for directing, organizing and developing the hospital's hemodialysis program. Dialysis Program Manager Career Opportunity. Be the Dialysis Program Manager you've always wanted to be:. Respected and valued for your dialysis knowledge and manager skil...