Job Description
Job Description
We need YOU on our Savannah Lakes RV Resort Team! Now hiring - Operations Manager!
Are you passionate about creating lasting memories for guests? Do you thrive working with a team that cares about others, strives to reach excellence in the quest to serve others, and loves enhancing the guest experience in the most creative & thoughtful ways?
Well, then your next opportunity awaits you at Savannah Lakes, a Luxury Campground Destination nestled in the pines and we are excited about your interest in joining our Team! With a beautiful backdrop of greenery, nature, and picture-perfect views, we love providing exceptional service, amenities, and a beautiful landscape for our guests.
We value our associates’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including :
2 weeks annual PTO
Paid holidays
Free Site Rent, FHU
Full 401K match up to 6%
Tuition Reimbursement
Benefit options including Health, Vision, and Dental
Company paid STD and LTD.
Essential Duties and Responsibilities : To perform this job successfully, an individual must be able to perform the following satisfactorily;
other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintains excellent customer relations by keeping up with all in-house and area functions to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
Uses suggestive selling techniques to sell site nights, increase occupancy and revenue.
Preserves responsibilities for all aspects of all departments in the absence of Dept manager.
Supports and works with Leadership team in all aspects of running the Resort.
Supervises the operations of Guest Services, Housekeeping, Laundry, and F&B to ensure an optimal level of service and hospitality is provided to the guests.
Contributes to and maintains established information and communication sources such as department and front desk logbooks in order to enhance department communications and operations.
Conducts regular operations team meetings with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and any staff issues.
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