Customer Service Representative - Telecommunications

Elite Direct Management
West Covina, CA, United States
Full-time

We are looking for Customer Service Representatives to join our telecommunications team! In this role, you'll enroll customers, provide accurate product and service information, and address technical issues.

Responsibilities :

  • Address customer inquiries and complaints
  • Offer detailed information about products and services
  • Troubleshoot and resolve product-related issues
  • Document and update customer records based on interactions
  • Maintain a current knowledge base of our evolving products and services
  • 2 days ago
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