A company is looking for an Enterprise Customer Success Manager.Key Responsibilities : Develop trusted advisor relationships with customers from C-Suite to global teams to ensure success with the platformCollaborate with customers and account teams to create Success Plans and strategic planning sessionsEngage with customers to drive product adoption and mitigate churn through risk identificationRequired Qualifications : 5-8 years in Customer Success or account management with complex SaaS productsExperience establishing trusted advisor relationships with customersUnderstanding of common Jira and Confluence end-user use cases and configurationsExperience using Success Plans to align goals and metricsExperience with Gainsight (or similar CRM tool), Salesforce, and BI tools
Sr Customer Success Manager Enterprise
A company is looking for an Enterprise Customer Success Manager. ...
Customer Success Manager-saba Or Cornerstone Products
The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align account strategy with business outcomes. The CSM builds relationships with customers and plays a fundamental role in developing and managing ongo...
Customer Success Manager Experiences
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Sr. Customer Assistance Representative - Downtown Portland
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, su...
Sr Manager Customer Advocacy Engagement
Manager: Customer Advocacy & Engagement. ...
Principal Customer Success Manager, Enterprise - West
Principal Customer Success Manager, Enterprise - West. As a Principal Customer Success Manager, Enterprise - West, you will:. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude’s customers. More than 2,300 customers, includi...
Sr. Customer Assistance Representative - Downtown Portland - Full Time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, su...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Sr Manager, Enterprise Health and Safety
Manager - Enterprise Health and Safety, you will set the strategic direction and vision for global Columbia Sportswear Company safety initiatives and partner with stakeholders to develop an enterprise health and safety strategy that aligns with business needs. Develop and communicate a strategic ent...
Customer Success Manager - EmpowerU
We are seeking an experienced Customer Success Manager to manage and cultivate account relationships that focus on both student and account success. This role will oversee the customer relationship through the entire customer journey. Travel to customers to engage and develop relationships. Passiona...