Senior Manager, Sales (S&P Dow Jones Indices)

About the Role

Grade Level (for internal use) :

The Role : Senior Manager, Sales (S&P Dow Jones Indices)

Location : Tokyo, Japan

The Team : You’ll work within the organization who are responsible for the entire range of S&P Dow Jones Indices’ products and / or services.

Activities may also encompass the development and management of business strategies and initiatives to stimulate customer demand for products and services and related support activities associated with these efforts.

May also include the management of telemarketing initiatives and activities by external organizations. Creates and nurtures high level strategic relationships and promotes thought leadership to customers.

Develops strategies and approaches for driving revenue growth for market specific sales segments. Aligns sales strategy with that of S&P Dow Jones Indices’’ most important client base.

The Impact :

• Has significant impact on the sales and revenue results of the team
• Has huge positive impacts for local marketing activities including improvement of our brand recognition

Key Roles & Responsibilities :

• Proactively manage complex negotiations of commercial and contractual deals for new sales opportunities to meet and exceed sales objectives within Japan
• Identifies product and market trends and ensures that sales teams are knowledgeable and conversant in them
• Maintain constant contact with existing clients to ensure that their needs are met and continuously add value to users
• Together with the client services team processing requests for data snapshots. The snapshot process is technical, time sensitive and admin intensive requiring attention to detail and proactive follow-up with both IP and data sales
• Extensive knowledge and use of our CRM tool (Salesforce), as well as contract and billing databases will be required
• Contract creation, sales order entry, and progression to completion
• Following up with invoicing and accounts payable issues
• Support manager and develops high level strategic relationships and promotes S&P Dow Jones indices thought leadership to customers

Functional and Business Knowledge :

• Has deep knowledge of the industry and awareness of market trends
• Has deep understanding of how indexes are used within the investment management process and investment product creation.

This requires knowledge of end-customer (asset owners, plan sponsors, governmental agencies, and retail investors) needs and trends

Problem Solving :

Identifies problems in team's revenue generation or sales processes. Resolves issues using precedent, expertise, and judgment

Interactions :

• Regularly interacts with clients and prospective clients
• A self-starter and highly motivated, ability to work individually and within a team
• Extensive liaison with product management, operations, legal and client services

Requirements :

• Minimum 7 years relevant industry experience and a proven track record in consultative sales. Minimum of 7 years in sales from a related industry, banks or asset management
• Experience in the building and execution of self-sales plans in Japan
• Bachelor's degree is required, MBA is a plus
• Native level in Japanese and fluent English
• A strong network of contacts in Japan financial markets is highly preferable
• Strong interpersonal communication skills, active listening, and confidence in delivering product demonstrations are essential
• Entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency
• Work effectively in a team-based environment as well as independently

About S&P Global Dow Jones Indices

At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum.

By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction.

We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®.

More assets are invested in products based upon our indices than any other index provider in the world. With over USD trillion in passively managed assets linked to our indices and over USD trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.

S&P Dow Jones Indices is a division of S&P Global (NYSE : SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit

What’s In It For You?

Our Purpose :

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.

At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People :

We're more than 35,000 strong worldwide so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.

We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.

We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you and your career need to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks : It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awards small perks can make a big difference.

For more information on benefits by country visit :

Diversity, Equity, and Inclusion at S&P Global :

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation Powering Global Markets.

Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.

It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.