Senior Product Designer

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business.

And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.

Find your place in risk and analytics on #TeamAmex.

The American Express Design Language System saves teams time and resources by providing ready to use front-end components and design guidelines that bring consistency to the American Express customer journey.

Containing over 300 plug-and-play components and styles, DLS supports multiple frameworks today and is looking to expand their web components.

Carefully maintained guidelines provide clear rules as well as best practices to help teams adopting the design system and setting the standard in design across the enterprise.

By providing DLS to the entire enterprise, we are able to dramatically improve teams' strategic agility, speed to market, transparency, and the business value they drive.

The library and guidelines are maintained by a team of designers, product managers, and engineers that are constantly working to evolve the library through user research, testing and ideation.

The Role

As a Designer on the DLS team, you will be a key player on a small-but-mighty team that drives impact across the entire enterprise.

You will work on all aspects of the design system, from creating new components and assets to updating guidelines or conducting audits on how the design system is performing.

You will be expected to not only pick up planned work from the backlog, but proactively bring new suggestions and ideas to the team on how to continuously improve our product.

As a member of the DLS, you will be both a contributor to the library but also an advocate within the community. This may take the form of troubleshooting issues over Slack or giving presentations to other teams.

Responsibilities

• Creating and maintaining complex symbols, tokens and libraries in Figma. Creating and maintaining visual assets such as icons, flags and brand assets
• Confidently and clearly communicate design decisions through presentations to peers, partners and cross-functional leadership, as well as host workshops, and create educational resources
• Responsible for designing with an Accessibility first mindset. Must follow WCAG guidelines
• Actively improve design process and workflow for broader design organization.
• Collaborate closely with product managers, engineers, design leads and other cross-functional partners to define product requirements and deliver against them
• Actively engage with other designers to exchange ideas, share skills, and provide mentorship for teammates
• Collaborate with global design, product, and engineering teams to drive UI pattern usage and to industry best practice standards to American Express
• Responsible for strong communication skills and to be able to articulate design decisions internally and externally, self-governing and working autonomously
• Mentors associate designers and peers and may have a direct report

Minimum Qualifications

• 7+ years experience in UX / UI product design, design systems
• A portfolio that showcases your work, provides details of your project roles, and shows examples of component or system designs from inception through delivery
• Experience with design systems and a clear understanding of how they provide value
• Experience working on customer-facing applications with focus on UI Design
• Must have experience with WCAG
• Knowledge of web implementation technologies (HTML, CSS, React). No coding required in this role, but you'll need the ability to articulate technical considerations of your designs to your developers
• Experience creating and maintaining complex symbols, tokens and libraries in Figma
• Must have strong organizational, technical and creative problem-solving skills
• Must work well in a dynamic, complex environment and under deadline pressures
• Strong written and verbal communication skills

Preferred Qualifications

• Experience working with Agile in JIRA / Confluence
• Experience working with Lean UX
• Motion design and animation skills a plus
• Additional experience using Sketch

An online portfolio demonstrating samples of design deliverables is required to apply for this role.

Qualifications

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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