A company is looking for an SMB Customer Success Manager to drive product adoption and customer retention.Key Responsibilities : Act as the primary customer contact focusing on product adoption and contract utilizationDevelop renewal plans in partnership with renewals management to secure renewals and growthLiaise with internal teams to advocate for customer needs and drive product developmentRequired Qualifications : 3-5 years of experience in a Customer Success or customer-facing role in Software or MartechExperience managing a book of 40-60 customersExperience training and enabling multiple customer personas on softwareAbility to coordinate and influence internal and external stakeholders effectivelyComfortable in a start-up environment with a focus on agility and continuous improvement
Compliance Customer Success Manager
A company is looking for a Compliance Customer Success Manager. ...
Enterprise Customer Success Manager Americas
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Senior Customer Success Manager
Customer Success Manager to manage a portfolio of complex Enterprise/Strategic customers and ensure customer retention and satisfaction. ...
Customer Success Manager
As a Customer Success Manager, you will serve as the customer liaison, advocate, and advisor for Bridgeway's customers on our SaaS benefit administration platforms and related services. Act as the primary contact for Bridgeway customers, as we seek to reduce the number of roles directly communic...
Enterprise Customer Success Manager EMEA
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
WaveMark Strategic Customer Success Manager
The Strategic Customer Success Manager is a critically important role to the customer’s success and WaveMark’s business growth. You will work closely with key customer decision-makers and a team of Customer Success Consultants to ensure that customers are seeing value in the delivered WaveMark solut...
Broker Customer Success Manager - Great Lakes Region
Broker Customer Success Manager. We continue to transform the industry year over year by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run...
Sr. Customer Success Manager
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...
Customer Success Manager-Spanish Speaker
Customer Success Manager-Spanish Speaker. Our client is looking for a Spanish Speaking Customer Success Manager to manage Enterprise Accounts based in the LATM region. Collaborate with Sales, Marketing, Product, and the Partner community, to share best practices, improve internal capabilities, ident...