Housing Specialist I

Job Description

Job Description

Join Our Team

An Exciting and Rewarding Career Opportunity

Southern Nevada Regional Housing Authority

Announcement Number

Job Title

24-051

Housing Specialist I

Number of Openings

Compensation (Depending on Experience, DOE)

One or more (Full-Time, 7 AM to 6 PM, Mon-Thurs)

$44,422.35 (Step 1) - $71,015.77 (Step 20) annually

The typical starting range for this position is between $44,422.35 and $49,033.92, DOE

Opening Date

Closing Date

November 4, 2024

Applications are reviewed on a rolling basis.

November 11, 2024, (or until filled)

The closing date may be earlier based on the number of applications received .

To Apply and Required Documents

Conditions of Employment

This position is open to both internal and external applicants. Applicants should :

• Complete an application online - to apply, click here
• Submit a cover letter and resume

Incomplete applications will not be considered.

Applicants who meet minimum qualifications are not guaranteed an interview.

Upon a conditional offer of employment, the candidate must successfully :

Complete a background investigation which may include :

education, criminal history, credit, fingerprints, and DMV)

• Pass a workplace drug test within 72 hours
• Possess a valid State of Nevada driver’s license
• Possess a clean driving record
• As a federally-funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines.

Employee Benefits

• Pay is only part of your generous compensation package while working for our premier agency. Employees enjoy a 3-day weekend;
• free parking; 2 weeks vacations (years 1 and 2); 13 sick days; 13 paid holidays, including your birthday; medical, dental, and vision insurance 100% employer paid (employee only);
• health and dependent care flexible spending accounts; life and long-term disability insurance (employer paid); 457B Deferred Compensation Plan;
• Public Employee Retirement System (PERS) 100% Employer-Funded or Employee / Employer-Funded (50% / 50%); Employee Assistance Program (EAP);

and a host of voluntary employee benefits options. Student loan forgiveness is available to qualified individuals, pursuant to the Public Service Loan Forgiveness (PSLF) program.

Overview

The Southern Nevada Regional Housing Authority (SNVRHA) is recruiting an HCV Trainer and Development Specialist to join our team.

SNRHA provides affordable housing to low- and moderate-income households through its affordable housing, conventional public housing, and Housing choice voucher programs.

Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve.

Our success is built upon the contributions of our valued employees. To learn more, please visit us online - www.snvrha.org.

If relocating from out-of-state, more than its famous Strip, which provides endless entertainment opportunities for locals and tourists, Las Vegas, Nevada also offers a family-friendly environment with wonderful neighborhoods, affordable living, warm weather, outdoor wonders (hiking, climbing, snow-skiing, boating, sightseeing, and more), professional sports, and world-class restaurants.

Las Vegas is home to the University of Nevada, Las Vegas (UNLV) and a few hour’s drive to beach destinations in Southern California, the Grand Canyon in Arizona, and national parks and ski resorts in Utah.

Nevada is among the most tax-friendly states in the U.S., with residents enjoying no state income tax, county income tax, inheritance tax, and lower property taxes.

Position Summary

The Housing Specialist I assists the asset manager in the day-to-day operations of one or more of SNRHA’s multi-family conventional public housing sites.

The incumbent performs various administrative and clerical duties required to keep the day-to-day operations running smoothly within the assigned site while meeting the department's occupancy and financial goals.

Duties and Responsibilities

This announcement summarizes typical job functions and does not exhaustively or comprehensively list all duties and responsibilities.

This position is accountable for performing the following duties and responsibilities, with or without reasonable accommodation.

• Performing a wide variety of general clerical duties, including organizing, compiling, and recording various data and resident files;
• preparing leases and / or lease addendums; conducting annual and / or interim eligibility reviews; receiving and responding to telephone calls;

and routine requests for information in an accurate and timely manner.

Prepare or assist in technical and financial reports on the property's operations and activities, weekly and Bi-monthly, as required by the supervisor.

These reports include (but are not limited to) vacancy reports, aged receivable reports, and status reports for the assigned property.

• Show and rent units, which includes preparing a model and showing prospective residents a model unit; reviewing vacancies and notifying applicants of SNRHA vacancies;
• explaining SNRHA rules and regulations / lease agreements; conducting pre-occupancy unit inspections; conducting move-out inspections;

and providing excellent customer service to all current and prospective residents.

• Collect and / or assist in collecting all monies owed, including but not limited to rent, late fees, resident damages, vending income, and laundry income.
• Prepare and correspond with residents with outstanding balances, payment agreements, delinquent payments, etc. Monitor payment agreements and take all necessary actions to ensure collection of outstanding monies owed.
• Prepare and send violation letters to residents as required by the lease and SNRHA policies, and take appropriate action to ensure the continued smooth operation of the property while staying in compliance with tenant-landlord law and SNRHA policies.
• Assist with the process and serve preliminary eviction proceedings as required by SNRHA policies and tenant-landlord law.

This includes but is not limited to preparing and serving non-payment of rent notices, preparing necessary court documents, attending grievance hearings, and court hearings as required.

Inspect grounds, buildings, and common areas daily to ensure they are safe, sanitary, and decent.

• Assists the asset manager in conducting and coordinating regular physical inspections with maintenance. This includes but is not limited to move-in, move-out, annual, quarterly, and periodic housekeeping and preventative maintenance inspections.
• Monitor conditions and identify any concerns. Coordinate with maintenance to maintain curb appeal. Assist with picking up trash / debris as needed to ensure curb appeal.
• Provide excellent customer service. Work with the supervisor to investigate and assist residents with resolving complaints, grievances, and challenges.

This position is eligible for participation in the collective bargaining unit (SEIU), which represents certain Southern Nevada Regional Housing Authority employees.

Minimum Qualifications

Minimum qualifications are intended to identify applicants most likely to perform successfully on the job. Applicants who meet minimum qualifications are not guaranteed an interview;

however, they are further assessed to determine how well they meet the position's minimum qualifications and the agency's immediate needs.

Applicants should possess the following :

• High School Diploma or GED.
• One (1) of residential property management or clerical / administrative and customer service experience.
• Valid Nevada State-issued Driver’s License and satisfactory driving record.
• Excellent communication, both oral and written; problem-solving, crisis management, time management, and organizational skills

Preferred Qualifications

Preferred qualifications are desired qualifications above and beyond minimum qualifications that demonstrate additional education, experience, training, or other credentials.

Preference may be given to applicants who possess the following preferred qualifications :

• Possession of Public Housing Eligibility and Public Housing rent calc certifications.
• Previous public housing experience.

Screening and Selection

Applicants who meet minimum qualifications may be further considered. Evaluation factors include, but are not limited to, a cover letter and resume, writing samples, pre-employment testing / assessments, panel interviews, references, performance evaluations, and background investigation.

Reasonable Accommodation

If you require a reasonable accommodation to participate in our hiring process, contact the HR Department (702.477.3170).