A company is looking for an IT Service Desk Manager responsible for leading IT service delivery for help desk operations.
Key ResponsibilitiesOversee day-to-day operations, modernization, and enhancements of service desk operationsDevelop and manage customer relationships and prepare executive-level reports on performanceConduct assessments of current operations and implement plans for service desk evolutionRequired Qualifications, Training, and EducationAbility to obtain and maintain a Public Trust clearanceBachelor's degree or higherMinimum of 4 years leading a service desk operations teamITIL certification requiredExperience with documenting and updating SOPs and ensuring cross-training for service desk tiers
IT Service Desk Technician II - Security Clearance Required
From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. Tier...
Help Desk Analyst
Perform inventories of NMOTCENT IT assets, provide all tracking documentation to the Business Services team, and properly dispose of IT assets IAW with all security and disposal regulations. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) pl...
IT Service Desk Analyst
A company is looking for an IT Service Desk Analyst to provide remote and deskside technical support for computer hardware, software systems, and mobile devices. ...
IT Help Desk Technician
Merit Services is seeking an IT Help Desk Technician to join our client’s dynamic team a in Trois-Rivières. As an IT Help Desk Technician requires using your technical knowledge, ability to solve problems and focus on customer support to effectively handle and solve IT problems promptly. Demonstrate...
IT Service Desk Intern
A company is looking for an IT Service Desk Intern to support internal users with technical issues. ...
Service Desk Manager
We have an opportunity to join the Alliance as the Service Desk Manager in the Technology Services Department. Bachelor's degree in Management Information Systems, Computer Science, Business or related field a minimum of six years of increasingly responsible experience performing IT Service Desk/Hel...
IT Service Manager
A company is looking for a Service Manager to lead and manage the Service Delivery Team. ...
IT Project Manager
Merit Services is seeking a IT Project Managerto join our client’s dynamic team in Brantford. As an IT Project Manager, your responsibility is to supervise the entire process of project planning, execution, and implementation, guaranteeing timely delivery, adherence to the budget, and meeting the ex...
IT Service Desk
Demonstrates cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization. Job Description The IT Service Desk role is to support and maintain in-house computer systems, desktops, ...
Help Desk Analyst
Provide technical communication and media support services during core business and training hours as Subject Matter Expert for 10 enterprise video teleconferencing systems and 8 locations maintaining wireless telecommunication solutions Provide Tier 2 help desk support to ensure the incident r...