Search jobs > South Bend, IN > Data analyst

CX Operations Data Analyst

VirtualVocations
South Bend, Indiana, United States
Full-time

A company is looking for a CX Operations Data Analyst III who will focus on data analysis to enhance customer experience.

Key ResponsibilitiesUtilize data to answer business questions related to Support and Customer SuccessConduct ad-hoc analysis to identify opportunities for enhancing the customer journeyCollaborate with various teams to optimize data integration into tools like Zendesk and GainsightRequired Qualifications5+ years of experience in Data Analytics or related fieldsExperience with Zendesk, Salesforce, Google BigQuery, and data visualization toolsProficiency in SQL, Python, and querying databasesFamiliarity with customer experience metrics such as NPS, CSAT, and CESAuthorized to work in the United States without immigration sponsorship

10 days ago
Related jobs
Promoted
VirtualVocations
South Bend, Indiana

A company is looking for a CX Operations Data Analyst III who will focus on data analysis to enhance customer experience. ...

Promoted
VirtualVocations
South Bend, Indiana

A company is looking for a CX Operations Business Analyst III. ...

Promoted
VirtualVocations
South Bend, Indiana

A company is looking for a Data/Operations Analyst in Professional Services. ...

Promoted
VirtualVocations
South Bend, Indiana

A company is looking for a Business Planning Analyst to support User Support Services within the Operations team. ...

Promoted
Relate Search
IN, United States

Relate Search has partnered with an automotive manufacturing company in their search for a Senior ERP Business Analyst. The Senior ERP Business Analyst will also lead ERP-related projects, manage partner relationships, and ensure system upgrades and customizations are completed effectively. This rol...

Promoted
RSM Solutions, Inc
Elkhart, Indiana

Basically a 'business person' that looks at data from how it effects the business. Here is what we are seeking: This role is something of a bridge between IT from a Data and Data Analytics space and Marketing. Bachelors degree in IT, Business Administration or Data Analytics. Thank you for taking ti...

Promoted
CyberCoders
South Bend, Indiana

The Sr Project Manager is responsible to plan, direct, and coordinate construction operations, purchases, financial reporting, and project controls activities for an assigned portfolio of concurrent electrical projects. The Sr Project Manager is heavily involved in all aspects of project execution f...

Promoted
Constellation Search Group
South Bend, Indiana

Proven experience as a Construction Project Manager, demonstrating successful project completions on time and within budget. Constellation Search Group is immediately staffing for a Project Manager over Commercial Construction. Minimum of 2+ years of hands-on project management experience in the con...

HR Collaboration Group LLC
South Bend, Indiana

As the Project Manager, you will plan, manage, and oversee projects and provide direction for the project teams to ensure projects align with customer specifications, objectives, timelines, and budgets. Creates and maintains project databases and documentation using computer applications and project...

Franciscan Health
Indiana

Data Mining Conduct rigorous data mining and statistically sound analytical analyses to develop and report high quality actionable and quantitative information that will drive effective and integrated business decision making, enable interpretation of performance trends. Thought Leadership Develop e...