Job Description
AHRC NYC is looking to hire a Project Coordinator for the Manhattan Employment Business Services (EBS) program. AHRC NYC EBS Division contracts supported employment programs with businesses throughout the Five boroughs.
The Project Coordinator will be responsible for assisting in the day-to-day program operations in Manhattan and ensuring that the highest level of quality customer service is provided to our contract partner.
Salary : $58,000
Schedule : Monday to Friday 8 : 30am-4 : 30pm
Essential Responsibilities
- Day-to-day supervision of the supported employment program, program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
- Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts.
- Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
- Be the face of AHRC NYC at the partner business, representing the agency to all stakeholders.
- Discover new opportunities for potential partnerships.
- Develop and present training materials for contract customers and program participants.
- Coach and instruct staff as needed.
- Reinforce site standards as determined by each contract customer.
- Provide on-site support to program employees and fill in for employee support staff when necessary
Qualifications
- Bachelor’s Degree required
- Two years of customer service & project coordination experience
- Must be highly motivated and have the ability to take charge
- Excellent verbal and written communication skill
- Experience working with people who are neurodiverse / have intellectual-developmental disabilities is a plus
- Some HR and / or training experience is a plus
- Some experience in Supported Employment / Special Education is a plus
- Compassion, curiosity, creativity and optimism required.
Additional Information
Benefits :
- Medical Insurance
- Paid time off (sick, personal & vacation)
- Paid Training
- Dental insurance
- Vision insurance
- Tuition Reimbursement
- Referral program
- 403(b) retirement plan
- 403(b) company match
- Life insurance
- Employee discount
- Health savings account
- and more
AHRC New York City is an Equal Opportunity Employer We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.
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