Food & Beverage Outlet Attendant Lead-Mount Rushmore National Memorial

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee.

No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring Food Outlet Attendant Lead to Live. Work. Explore. in Mount Rushmore!

Job Summary :

May perform duties including cashiering, line serving, food prep, ice cream service, dishwashing, bussing, janitorial, and barista.

Provides hands on training and supervision of line employees.

The Details :

Position Type : Full-Time, Year-Round

Season Dates : Starting August 2024

Pay : $15.25 / hr.

Schedule : Typical schedule is 40 hours, 5 days / per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.

As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore :

• Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
• Lodging is $33.24 per week (through payroll deduction) and meals are $4.59 each (paid separately)
• Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks

• Exclusive retail and dining discounts in Rushmore and other Xanterra properties
• Generous benefit package for full-time employees
• 15% Verizon service / products discount
• Black Hills VIP Training Pass Discounts for local attractions
• $350 Referral Bonus Program
• Explore the open grassland parks, flowing streams and lakes, jutting rock formations, unique caves, bold canyons, and gulches
• The adventure of a lifetime!

Responsibilities

• Other duties may be assigned.
• Requests customer order and depresses keys of multi-counting machine to simultaneously record order and compute bill.
• Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout container.
• Notifies kitchen personnel of shortages or special orders. Serves cold drinks, frozen milk drinks, or desserts Makes and serves hot beverages
• Receives payments.
• Cooks or apportions French fries, hamburgers etc. and performs other minor duties to prepare food, serve customers, or maintain orderly eating or serving areas.
• Carries dirty dishes from dining room to kitchen. Wipes table tops and chairs with damp cloth. Replenishes supply of clean linens, silverware, glassware, and dishes in dining room.
• Supplies condiment bar with items such as ketchup, mustard, butter and jelly.
• Cleans and polishes glass shelves and doors of service bars and equipment such as coffee urns and cream and milk dispensers.
• Makes coffee and fills beverage containers.
• Sweeps and mops floors. Properly segregate and dispose of waste and recycling. Vacuums and cleans carpets.
• Provides hands on training to new employees and assists in documenting employees knowledge of position and tasks.
• Assists Food and Beverage Supervisors and Managers in closing checkouts, resolving guests issues and follow up on assigned tasks and checklists.

Qualifications

Knowledge, Skills, and Abilities : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience : No prior experience or training.

Education : No prior experience or training.

Guest Service Decision Making Level : Food attendant leads may replace any item that the guest is unhappy with or substitute a similar item.

Attendant may refund purchase price of said item. Leads may offer additional food items to resolve guest issues. Attendant can contact supervisor for additional opportunities to please guest.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.