Resident Services Coordinator - Multifamily Housing

Franklin Park
Greenbelt, MD, United States
Full-time

Are you passionate about building strong communities and enhancing the lives of residents? Do you thrive in a fast-paced, dynamic environment where you can make a difference every day?

If so, we have an exciting opportunity for you!

Our Resident Services Coordinator will be responsible for fostering a positive living experience for our residents while managing an array of administrative duties.

Key Responsibilities :

  • Manages survey feedback and communicates this information to relevant departments, conducts follow up contact with residents
  • Monitors Franklin Park's online reputation, and addresses all online reviews
  • Manages the resident retention cycle by proactively contacting residents to ensure satisfaction prior to lease expiration
  • Maintains an active presence on Franklin Park's social media platforms
  • Assists in Planning, organizing, and coordinating resident activity schedule
  • Completes an array of office administrative duties
  • Actively seeks ways to resolve issues or concerns with customer and business needs in mind

What We Offer :

  • An engaging and supportive work environment that fosters growth.
  • Competitive compensation package with excellent benefits.
  • The chance to work with a team of passionate professionals who are dedicated to providing exceptional living experiences.

Desired Qualifications : .

  • High School Diploma or equivalent
  • Social media proficiency
  • Must be available to work on weekends
  • Computer proficiency and knowledge of the Microsoft Office Suite and Canva
  • Bilingual Preferred

About Franklin Park at Greenbelt Station :

Franklin Park at Greenbelt Station offers a modern and desirable living experience. Our community provides a range of amenities and a friendly atmosphere that truly feels like home.

As a Resident Service Coordinator, you will play a vital role in shaping this vibrant community.

If you're ready to showcase your talents and make a significant impact for our residents, Franklin Park at Greenbelt Station eagerly awaits your application! ️

3 days ago
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