Now Hiring - Claims Agent

Job Description

ROLE SUMMARY

We are seeking a dedicated individual to join our Claims Department as a Claims Agent, an entry-level position pivotal to our operational success.

The ideal candidate will demonstrate exceptional attention to detail, adept problem-solving abilities, and robust organizational skills, coupled with the capacity to effectively prioritize urgent tasks.

Operating within a collaborative team environment, the Claims Agent will uphold a positive and professional demeanor while executing their responsibilities.

Reporting directly to the Claims Manager, this role entails the acquisition, documentation, research, and processing of claims on behalf of the company, internally.

Moreover, candidates should exhibitproficiency in navigating challenging conversations and possess negotiation skills essential for effective resolution.

If you are enthusiastic about contributing to a dynamic team and possess the requisite skills and demeanor, we encourage you to apply for this exciting opportunity.

This is a nonexempt role, with an expected schedule of 7 : 00am to 4 : 00pm Mon-Fri.

ABOUT GREENIX

Join one of the fastest growing businesses in Utah! Greenix has been recognized as one of Utah’s Fast 50 businesses for 3 years running and named Utah’s Emerging 8 businesses to watch.

We have also been recognized by the Salt Lake Tribune and USA Today as a Top Workplace in 2023 and 2024! By sticking to our core values, we are redefining the pest control service industry.

Building Lasting Relationships

Going Beyond

Creating Opportunities

Doing What Is Right, Always

If our core values resonate with you, we would be excited to add you to our team.

DUTIES & RESPONSIBILITIES

Communicate with customers, employees and insurance providers via phone and email to help gather details and supporting documentation for claims.

Take statements from internal and external involved parties.

General knowledge of products, services and application.

Research, analyze and upkeep notes in Claims management system to determine coverage.

Work closely with the Claims Manager and team to ensure accuracy of claims.

Maintain professional demeaner towards confidentiality and sensitive information during claims handling.

QUALIFICATIONS & REQUIREMENTS

High School Diploma or GED

Strong attention to detail and problem-solving skills.

Strong foundation in customer service with the ability to de-escalate and manage expectations.

Ability to learn different software and operate them at the same time.

Office experience preferred, but not required.

WHAT WE OFFER

Medical insurance with subsidized premiums for employees and enrollees.

Dental, vision, disability, accident, and life insurance options.

401(k) retirement program with a company match.

Employee assistance program (EAP), offering support for emotional, financial, legal, health, or work-related struggles for you and your dependents.

Paid leave for all of life’s reasons.

Pest control company discount (if you live within our territory).

As part of our dedication to the diversity of our workforce, Greenix is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application and employment procedures.