A company is looking for a Senior Support Engineer I to provide advanced technical assistance in resolving customer issues.
Key ResponsibilitiesDeliver accurate, detailed solutions to advanced technical support issuesAnalyze logs and system data to diagnose technical issuesConduct and join customer calls to provide technical details and explanations as neededRequired QualificationsBachelor's degree preferred5+ years of related experience within a software company or comparable industry3+ years' experience with EDI X12 and EDIFACT Document knowledge3+ years experience in EDI Data Transformation Tools such as Sterling, Boomi, etcStrong working knowledge / understanding of API technology and processes
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Customer Support Engineer to ensure the stability and efficient operation of customer information systems. ...
Senior Support Engineer
A company is looking for a Senior Support Engineer I to provide advanced technical assistance in resolving customer issues. ...
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