A company is looking for an Outreach & Engagement Manager to drive enrollment and activation KPIs through effective team management.
Key ResponsibilitiesLead and manage a team of outreach specialists, providing training and coaching to meet enrollment KPIsAnalyze outreach performance metrics to identify trends and improve key KPIsEnsure compliance with healthcare regulations and guidelines in all outreach activitiesRequired QualificationsBachelor's degree in healthcare management, public health, or a related fieldExperience in healthcare management, specifically in outbound calling and proactive outreachStrong knowledge of Medicaid policies and value-based careProficient in data analysis and reportingAbility to work evenings and weekends, with a standard schedule of Tuesday - Saturday
Outreach and Engagement Manager
A company is looking for an Outreach & Engagement Manager to drive enrollment and activation KPIs through effective team management. ...
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