Description :
Manages user accounts, roles, and permissions within Jama Connect. Configures and maintains Jama Connect workflows, including custom fields, forms, and integrations.
- Implements and maintains security policies and access controls. Monitors system performance and identify potential issues.
- Designs and implements solutions to improve data management, reporting, and automation within Jama Connect. Identifies opportunities to improve Jama Connect workflows and processes through automation and custom development.
- Collaborates with teams to understand their requirements and translate them into technical solutions.
- Creates and maintains documentation for custom developments in form of confluence pages.
- Provides technical support to users on all aspects of Jama Connect, including custom applications and integrations. Troubleshoots user issues and provide timely solutions.
Develops training materials and workshops for new and existing users.
Job Requirements Details :
Skills Required :
- Familiarity with Jama Connect as an administrator or a similar role.
- Strong understanding of requirements management principles and best practices.
- Excellent knowledge of Jama Connect features and functionalities.
- Experience with configuring workflows, custom fields, and integrations.
- Experience developing custom solutions for Jama Connect using the Jama Connect API.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.
- Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels.
Experience Required :
2-5 years
Experience Preferred :
- Experience with Agile development methodologies.
- Experience with Jira or other project management tools. Experience with scripting or automation tools.
- Basic python development experience and some experience using REST APIs.
- Knowledge on configuring or maintaining cloud and container platforms (i.e. AWS, Azure, GCP, Docker) would be an asset.
Education Required :
Bachelor's Degree in Computer Science, Computer Information Systems or Computer Engineering
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.
Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities.
Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.