Venue Security Operations Manager - Citizens House of Blues

Venue Security Operations Manager - Citizens House of Blues

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

Job Summary : WHO ARE WE?

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music.

We foster a fun and upbeat work culture with no shortage of opportunities.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

JOB POSTING

The Role :

The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety.

This includes guarding, patrolling, and monitoring the premises to prevent theft, violence, or infractions of rules.

Job Functions :

• Work in conjunction with the General Manager and Sr. Operations Manager to ensure compliance with all policies and procedures related to the security department as well as local, state and federal laws and regulations.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Moves throughout the venue and all areas to visually monitor and take corrective action when needed.
• Provides guidance and improvement and implements necessary adjustments.
• Investigates and resolves security complaints. Interacts positively with guests.
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Interviews, selects, trains, supervises, counsels and disciplines security staff for the efficient operation of the security department.
• Partner with fellow team members at the end of show to close the venue.
• Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments.
• Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.

Qualifications :

• High School Diploma or equivalent preferred.
• At least 2 years of experience in a similar role - In certain states, a Guard Card is a plus.
• Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Strong strategic thinking and creative problem-solving skills.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• A strong sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

J-18808-Ljbffr