A company is looking for a Principal Customer Success Manager for Key Accounts.Key ResponsibilitiesBuild and maintain relationships with key stakeholders across enterprise customersDevelop and execute account strategies aligned with customer objectivesAct as the primary point of contact for escalations and complex challengesRequired Qualifications15+ years of experience in the fleet industry managing enterprise-level accountsProven success with companies managing fleets larger than 5,000 assetsExperience mentoring and leading cross-functional teamsBachelor's degree in Business or a related field;
MBA preferredDeep knowledge of the fleet management industry or related industries
Sr. Customer Success Manager
Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Genesys Customer Success Manger and customers can achieve mutual success). The goal of this Genesys Customer Success Manager (CSM) role is to establish a lif...
Technical Customer Success Manager
Key ResponsibilitiesAct as the primary point of contact for customers, addressing concerns and coordinating technical requestsCollaborate with internal teams to enhance customer experience and ensure successful service deliveryIdentify opportunities for customer growth and retention, working closely...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Customer Success Operations Manager
A company is looking for a Customer Success Operations Manager to drive customer success initiatives and optimize operations. ...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Customer Success Manager
A company is looking for a Customer Success Manager to manage a portfolio of customers and help them achieve fundraising goals. ...
Customer Success Manager
We are looking for an accomplished Client Success Manager to be a trusted guide for our CDFI clients to get maximum value from LoanWell’s platform. Lead regular business reviews with customers covering recent system performance, satisfaction, risks/issues, new product features, product roadmap, cust...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Scaled Customer Success Manager
A company is looking for a Scaled Customer Success Manager to drive client adoption, expansion, renewal, and overall satisfaction through scaled plays and programs. ...