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Remote Customer Service Representative

Hall Associates
Newark, New Jersey
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Description

We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. You will act as a trusted adviser to our customers, evaluating their needs and performing maintenance:

 

  •     Answer inbound calls from members regarding their benefits.
  •     Focus on the quality of each call and being able to multitask. These are complex calls.
  •     Research information regarding deductibles, claim status, providers, etc.
  •     Answer questions about Medicare and Medicaid
  •     Provide excellent customer service and demonstrate a passion for helping others.
  •     Handle sensitive information

Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.

Mon-Fri

$16-$22 Per Hour

Additional information:
Salary: 22
Frequency: Per hour
Employment type: Full-time
30+ days ago
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