Patient Services Representative - Cardiovascular Physician Practice
Days - 20hrs / wk.
Requisition # : req8342
Shift : Days
FTE status : 0.5
On-call : No
Weekends : No
General Summary :
Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients.
Essential duties include providing excellent customer service, patient registration, handling incoming and outgoing calls, scheduling appointments and assisting patients with forms.
In addition, the Patient Service Representative must be highly organized and have excellent interpersonal skills. This position operates in a fast pace environment and is considered a crucial link between the patient and care team.
Requirements :
- High school education or equivalent
- Prior administrative or clerical experience in a clinical setting preferred
- Knowledge of medical terminology and coding preferred
- Excellent customer service and interpersonal skills; demonstrated ability to work with diverse groups of people
- Well developed verbal and written communication skills
- Strong telephone skills and etiquette
- Knowledge of basic math and office procedures
- Ability to work under pressure with minimal supervision
- Proven flexibility and willingness to handle a variety of tasks
- Basic computer knowledge and skills
- Experience with computer data entry and strong typing skills
Essential Functions and Responsibilities :
- Welcomes and greets all patients and visitors, in person or over the phone.
- Answers and directs all incoming calls.
- Takes complete and accurate patient messages that need to be relayed to the care team.
- Schedules patient appointments and handles inquires.
- Collaborates with the care team to maintain and improve patient care and service.
- Registers patients according to established protocols and manages assigned work queues.
- Assists patients in completing all necessary forms and documentation.
- Ensures accurate billing information for patients.
- Maintains patient correspondence and follow-up calls.
- Collects payment and reconciles cash draw.
- Ensures reception area, office files and front desk are well maintained.
- Maintains patient privacy and confidentiality.
- Performs other clerical duties as assigned.
Category : Admin & Clerical, Customer Service, Health Care
Patient Service Representative
Greeting patients entering the physician practice. Job Description - Patient Service Representative (2205006126) **Job Description**. Patient Service Representative - 2205006126 **Description**. A non-exempt medical office position responsible for front office processes in the physic...
Patient Services Representative
We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. Our mission is to improve the quality of life in a patient focused environment by providing the most adv...
Patient Services Representative - Grandville * Days - 40hrs/wk
Patient Services Representative - Grandville * Days - 40hrs/wk. Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service, patient registrati...
Patient Services Representative Associate
Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Our office promotes good teamwork to provide the best patient care. We all strive to have a safe, fun, and inviting environment for both patients and employee...
Endoscopy Technician-Endoscopy*Days 20hrs/wk
PATIENT CARE/SAFETY Provide direct and indirect patient care using the nursing process to assess, plan, implement and evaluate patient requirements as directed by the physician; use medical equipment in accordance with standards; demonstrate continued competence in all facets of endoscopy procedures...
Patient Services Representative Senior Diabetes
Possesses the ability to perform the roles of Patient Services Representative, Associate and Intermediate roles when necessary. Organizes day-to-day clerical function in the delivery of quality health care services. Performs tracking and trending audits within department/practice. Serves as a subjec...
RN - Registered Nurse - Medical Group - Pulmonology * Days - 20hrs/wk
RN - Registered Nurse - Medical Group - Pulmonology * Days - 20hrs/wk. Under the direction of the Office Manager and Medical Director, provides patient care by conducting patient assessments, administering treatment and medication, performing diagnostic tests, and arranging patient follow-up. Coordi...
Patient Services Representative
Performs administrative functions, including, but not limited to: assists with patient check-out; schedules complex patient appointments, incoming/outgoing referrals, surgeries and tests, including medical record review of incoming referrals; builds provider schedule template; navigates external pat...
Freight Scheduler
As a Freight Scheduler, you will:. ...
Scheduler
Come work for Plasan North America and enjoy the benefits of a 4 day work week, pride from the products we make, and so much more! .Create, maintain and monitor production schedules based on operational sequence and lead time requirements needed to meet shipping dates driven by sales forecasts and c...