A company is looking for a Technical Support Manager to oversee and enhance the Technical Support team for customer support in the e-mobility space.
Key ResponsibilitiesManage the customer support experience and oversee a team addressing e-mobility concernsDesign and improve support systems, tools, and knowledge bases while reviewing KPIsCoordinate with field service partners for charger installations / repairs and assist with customer configurationsRequired Qualifications3 - 6 years of experience in technical support or management, ideally with networked electrical equipmentExperience in vendor relationship managementWorking knowledge of various software, firmware, and hardware technologiesAbility to manage remote teams across multiple time zonesExperience in setting up processes and procedures
Technical Support Manager
A company is looking for a Technical Support Manager to oversee and enhance the Technical Support team for customer support in the e-mobility space. ...
Manager, Installations Desktop LAN Technical Support
Manager, Installations Desktop LAN Technical Support. Peraton is currently seeking skilled and qualified candidates for their Technical Support Manager position located in Washington, D. Design, develop, and implement processes, systems, and technology to support and improve the technical support fu...
Technical Support Manager
The Tech Support Manager is a key role in ensuring our customers, our dealers, and our team are provided the high level of support they need and expect. Tech Support Manager based in Mocksville, NC to lead a highly skilled team of Service Technicians currently based in our NC Manufacturing Facility ...
Installations Manager – Manager, Installations Desktop LAN Technical Support
Installations Manager – Manager, Installations Desktop LAN Technical Support. Job Title: Installations Manager – Manager, Installations Desktop LAN Technical Support. Installations Manager – Manager, Installations Desktop LAN Technical Support. Client is currently seeking skilled and qualified candi...
IT Support Specialist - Security Clearance Required
We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. Submit ITD tickets to DONCIO Mobility team via SECNAV SharePoint Portal for initial issuance of mobile devices, for missing, lost, or stolen devices, and for requesting any out-of-baseline f...
Desktop Support Manager - Security Clearance Required
The Desktop Support Manager supervises a team that provides 5x12 technical support of desktop, applications, and related technologies for all CA/CST users in accordance with DOS policies and procedures, ensures all desktops meet minimum requirements, and provides proactive and reactive surge desktop...
Technical Support Representative
A company is looking for an Overnight Technical Support Representative to provide customer support from home in Texas. ...
IT Support Specialist Level 2
The IT Support Specialist Level 2 – Desktop Technician will provide day to day local\Onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. In addition, th...
Executive Desktop Support Technician
Eliassen Group is supporting a large government integrator in the search for a VIP Desktop Support Technician. We are seeking an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to Political Appointees, Senior Executives, and their Administrative Assista...
Technical Support Engineer
Job Title: Technical Support Engineer/ Workforce Technology Engineer. This IT Support Engineer will provide frictionless support, share best practices and be a trusted advocate for our internal customers. You will be part of a globally distributed support team that provides dynamic IT support for ou...