Search jobs > Miami, FL > Call center customer
Job Title : Call Center Customer Service Agent
Company : Icon V
Location : Miami, FL
About Icon V :
Icon V Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights.
Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients.
Icon V is currently seeking a highly motivated and customer service-oriented individual to join our team as a Call Center Customer Service Agent.
In this role, you will be responsible for providing exceptional support to our customers and ensuring their satisfaction with our products and services.
Responsibilities
- Answering incoming calls and assisting customers with inquiries and concerns
- Providing exceptional customer service and ensuring high customer satisfaction
- Troubleshooting and resolving customer issues effectively and efficiently
- Documenting all customer interactions accurately and thoroughly
- Following established procedures and protocols when handling customer inquiries and requests
- Maintaining a high level of product knowledge to effectively address customer questions and concerns
Requirements
- High school diploma or equivalent
- Proven experience in a customer service role is preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with call center systems and software is a plus
- Proficient in computer applications such as Microsoft Office
Benefits :
- Competitive salary
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
Customer Service And Sales Call Center Representative - Spanish Bilingual
Continued investment will be made in the self-service options we provide to our customers, eliminating the need for the customer to call in for service and allowing customers to self-service in additional areas. Get customers up and running with the latest products and services such as air cards, US...
Call Center Agent
A company is looking for a Call Center Agent. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
As a State Farm team member for JAY MARTINEZ - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based...
Customer Service (Debit Card) Temporary Day Hours
Qualifications Previous 1 year customer service or customer support experience preferred Previous 1 year call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 35 words per minute accurately Strong phone and verbal communi...
Insurance Agent Customer Service
In need of an insurance customer service representative who helps insurance policyholders and clients with a variety of tasks, including. Answering customer questions, handling complaints, and providing information about products. Reviewing customer policies, changing policies. Answering inbound and...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Call Center Agent
TwineChart is seeking a motivated and customerfocused CallCenter Agent to join our team in Miami FL. Answerincoming calls from customers and provide timely and accurateinformation. Provide customers with accurate information aboutproducts services and promotions. Participate in training and developm...
Customer Service Representative - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...
MIA Airport Agent - Customer Service
American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Would you like to work for a stable, secure, and fast-growing American Airlines Group where you will be stimulated, cha...