Job Title : Inside Sales Engineer
TalentSphere Staffing Solutions is partnered with one of the leading names within the HVAC & Refrigeration space in Western USA.
Our client offers a variety of HVAC / R services and products and are leading experts in HVAC Solutions. This Sales Engineer will be promoting their engineering systems and product portfolio to their customers which includes VFD’s, AHU’s, VRF’s, Chillers, and a variety of other HVAC solutions from industry leading manufacturers.
Salary Range - $65,000-$85,000
Pre-Bid Duties :
- Review bid calendars from customers.
- Identify project opportunities to bid.
- Perform takeoff - including interfacing with customers as necessary to collect relevant bid documents, plans and specifications.
- Use multiple factory software tools to create equipment selections.
- Communicate with factories for special options and pricing.
- Generate quote letters and price summaries based on customer requests / plans and specifications.
- Update and manage opportunities in ATM CRM.
Project Management Duties :
- Create submittal documents for various products.
- Work with Sales Engineers to gain approval for submittals.
- Enters orders to factories.
- Enter stock orders in ATC CRM.
- Relay shipping information between factory and customer.
- Interact with credit team and CRM coordinators as necessary.
- Track orders / shipments as necessary.
- Coordinate equipment startup requirements with ATC Service department.
- Assemble project closeout documents.
- Process warranty claims with manufacturers.
- Process and track RMAs with customers and manufacturers.
- Update and manage orders in ATC CRM.
Additional Duties :
- Provide engineering support as needed.
- Support for ATC stock orders.
- Attend jobsite and / or customer visits to assist Sales Engineers.
- Attend in-house factory training, ATC trainings, factory / webinar and online trainings.
- Train fellow ISEs upon attending factory training sessions.
- Be knowledgeable of locations for factory literature and technical resources.
- Keep current with factory software versions.
- Assist customers with requests.
Required Skills / Abilities :
- Strong technical HVAC background.
- Excellent verbal communication skills, demonstrating tact and diplomacy.
- Excellent interpersonal and customer service skills.
- Excellent organization skills and attention to detail.
- Proficient in time management and ability to meet deadlines on assignments.
- Proficient with Microsoft Office Suite (Outlook, Word, Excel), Internet Browser (Chrome), and related Microsoft CRM software.
Education and Experience :
- B.S. in Mechanical Engineering
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